Technology Solution Manager

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🕒 Agosto 21

🇲🇽 México – Remoto

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Sequoia Connect

SiteLinkedInTodas as Vagas

11 - 50 funcionários

💼 Consultoria

📣 Marketing

📦 Logística

Consulting • Marketing • Logistics

A Sequoia Connect é uma empresa especializada em consultoria de TI e serviços de talentos, com foco em transformação digital. Oferece serviços de headhunting para especialistas em tecnologia, consultoria de TI e Recruitment Process Outsourcing (RPO). Com operações em diversos países, incluindo Estados Unidos, México, Índia e regiões da América Latina, a empresa conecta profissionais de tecnologia a companhias globais. Seu objetivo é otimizar processos, reduzir custos operacionais e manter altos padrões de inovação tecnológica. A Sequoia Connect apoia a transformação digital tanto de corporações multinacionais quanto de startups ágeis, atendendo a mais de 700 clientes em mais de 50 países.

Descrição

• Maintain end-to-end accountability for customer satisfaction and overall delivery excellence • Understand client business requirements and engage with key portfolios across regions • Provide insights and feedback to delivery teams and CT Demand products and process workflows • Collaborate with Solution Architects, domain experts, and Client Technology team members to enable delivery of technical solutions and cost estimations • Liaise with Service Line Demand Managers to develop and prioritize demand pipelines supporting business vision and growth strategies • Assist with process and product advisory during strategic portfolio conversations • Coordinate with Resource Planners to ensure appropriate resources are available for proposed solution plans • Follow standard methodologies, processes, and tools to respond to customer inquiries within defined SLAs • Support end-to-end digital transformation projects for global enterprise customers

🎯 Requisitos

• Minimum of 7 years overall IT industry experience • Bachelor's degree in a related discipline, or equivalent work experience • Ability to work and team effectively with clients and management/PPEDD level stakeholders across geographies • Project management and business analysis skills, including facilitation, process documentation, scope management, cost management, and requirements gathering • Understanding of the latest cloud computing and data technologies • Logical and organized approach to problem resolution • Ability to clearly articulate problems and proposed solutions • Willingness to learn and quickly adapt to changing requirements • Ability to identify and recommend process improvements • Excellent management, interpersonal, written, verbal communication, and organizational skills • Resilience and emotional intelligence • Focus on agile delivery • Deep understanding of the difference between coding and engineering • Advanced oral English • Advanced Spanish • Business Analyst, Product Analyst, or Quality Analyst experience is a plus • Familiarity with the latest technologies in the Microsoft Azure landscape is desired • Work experience in a professional services industry is preferred • Familiarity with cloud-native foundations or AI coding assistants is desired

🏖️ Benefícios

• Remote work arrangement • Global career opportunities and exposure to high-impact projects • Work with an international network of expertise • Professional growth through world-class, high-impact projects • Opportunity to work for an award-winning employer • Opportunity to work for a workplace recognized as one of the most sustainable corporations in the world