Lead Technical Consultant – ServiceNow

🕒 3 dias atrás

🏈 Ohio – Remoto

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⏰ Tempo Integral

🟠 Sênior

🧑‍💻 Engenheiro Full-stack

🦅 Patrocina Visto H1B

infoinfo

👻 Score fantasma 12%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of ServiceNow

ServiceNow

10.000+ funcionários

Fundada em 2004

🏢 Corporativo

☁️ SaaS

🤖 Inteligência Artificial

💰 Post-IPO Equity em 2022-12

Enterprise • SaaS • Artificial Intelligence

O ServiceNow é uma plataforma que oferece soluções com inteligência artificial e automação para empresas, visando aumentar a produtividade e otimizar fluxos de trabalho. Seus agentes de IA são projetados para aprender, raciocinar, tomar decisões e agir de forma autônoma para transformar processos de negócios em diversos domínios, como TI, RH, atendimento ao cliente e desenvolvimento de aplicativos. A plataforma permite que as organizações integrem dados de diversas fontes, facilitando a transformação dos negócios e a eficiência operacional. Reconhecida por sua liderança em gestão de serviços de TI com IA e confiada por uma parte significativa das empresas da Fortune 500, a ServiceNow colabora com outros líderes globais como Microsoft e AWS para trazer capacidades avançadas de IA e modernizar operações de negócios.

Descrição

• Act as team leader for Sigital's delivery teams • Design and oversee technical solutions leveraged for clients • Own projects and drive them to successful completion • Create new deliverables from scratch • Design customer solutions that will be implemented directly • Work independently as an individual contributor with minimal supervision • Lead and coordinate development team efforts • Provide constructive feedback • Drive solutioning conversations • Conduct demos/show-backs for customer teams • Ensure development teams adhere to project scope and timeline • Gather and document requirements independently • Implement and support features

🎯 Requisitos

• Expertise with 3+ years in ServiceNow Partner consulting services and current position as a Lead Technical Consultant • Working knowledge of integration functionality, including Integration-Hub, SOAP, REST, and general API use • Ability to go deep into technical solutioning and delivery of key implementation components • Ability to lead a development team and provide feedback during review cycles • Platform cross-functional expertise • Experience designing and implementing ServiceNow Employee Center and/or Agentic & Gen AI Solutions • US citizenship — REQUIRED • Ability to independently gather and document requirements, design solutions, implement, and support features • Strong communication skills for explaining features, functionality, processes, and delivery concepts to clients clearly and fluidly • Bachelor's Degree, preferably in Information Technology, Computer Science, or Engineering • Certified System Administrator certification — Required • Certified Application Development certification — Required • At least two Certified Implementation Specialist certifications from ITSM, CSM, FSM, HAM, SAM, or Discovery — Required • Certified Implementation Specialist—Data Foundations (CMDB & CSDM) — Preferred • Pro and/or Pro Plus Certifications — Preferred

🏖️ Benefícios

• Remote FTE work • Healthcare benefits • 401K plan • Working for a great ServiceNow Premier Partner

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