Senior Principal Solution Architect, Security and Risk

🕒 Novembro 2

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $150.000 - $262.000 / ano

⏰ Tempo Integral

🟠 Sênior

💻 Engenheiro de Soluções

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ServiceNow

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 2004

🏢 Corporativo

☁️ SaaS

🤖 Inteligência Artificial

💰 Post-IPO Equity em 2022-12

Enterprise • SaaS • Artificial Intelligence

O ServiceNow é uma plataforma que oferece soluções com inteligência artificial e automação para empresas, visando aumentar a produtividade e otimizar fluxos de trabalho. Seus agentes de IA são projetados para aprender, raciocinar, tomar decisões e agir de forma autônoma para transformar processos de negócios em diversos domínios, como TI, RH, atendimento ao cliente e desenvolvimento de aplicativos. A plataforma permite que as organizações integrem dados de diversas fontes, facilitando a transformação dos negócios e a eficiência operacional. Reconhecida por sua liderança em gestão de serviços de TI com IA e confiada por uma parte significativa das empresas da Fortune 500, a ServiceNow colabora com outros líderes globais como Microsoft e AWS para trazer capacidades avançadas de IA e modernizar operações de negócios.

Descrição

• Consult with customers on implementing ServiceNow Security and Risk solutions • Support sales cycles and engage directly with customers and partners • Lead pre-sales activities including sales presentations, solutioning and scoping workshops, SOW development, scope definition, change order triggers, and engagement sizing • Connect Security and Risk workflow applications to customer technology landscapes • Advise on governance leading practices • Engage senior leadership, including CXOs, on implementation roadmaps and change management • Partner with Platform Architect teams to identify proactive platform risks • Act as practice director on marquee Security and Risk accounts • Lead delivery teams and provide oversight and technical expertise • Design and deliver Security and Risk solutions following ServiceNow technical standards and leading practices • Design common customer-use-case solutions and publish them for broader consumption • Build relationships with Security and Risk product owners and stakeholders • Lead office hours, presentations, webinars, and learning events • Drive continuous improvement of delivery and engagement materials • Enable and mentor ServiceNow delivery teams and partner ecosystems • Create documentation and service offerings • Flex across Risk and Security areas to maintain utilization KPIs

🎯 Requisitos

• 12+ years in a professional services organization, or equivalent education and experience • 8+ years of consulting and/or configuration experience implementing complex technologies, including integrations and portals • 5+ years implementing ServiceNow Security and Risk solutions • Strong experience with TPRM, USEM, VR, SIR, IRM (RC, TPRM, BCM), OpsRes, and AI Control Tower • Strong understanding of risk and security regulatory standards including FFIEC, DORA, OpsRes, SEC, OCC, and SOX • Working knowledge of NIST CSF and other industry-specific frameworks • Experience with asset management, service management, CMDB, Risk and Security, and ITOM modules • Strong understanding of Now Assist, RaptorDB, and Vault ZTA • Experience with cross-functional solutions and architectural foundations in large, heavily regulated enterprises such as FSI and HCLS • Experience applying AI to work processes, decision-making, or problem-solving • Ability to influence and consult senior leaders in a matrixed organization • Ability to work with technical and non-technical customers, gather requirements, analyze information, and design comprehensive solutions • Ability to produce visually rich conceptual design documents • Experience running solution presentations and securing customer acceptance of solution designs • Aptitude for communicating complex concepts through visualization and modeling, including wireframes, workflows, and diagrams • Creativity and comfort running projects independently • Collaborative working style • Breadth across leading technology software platforms • Passion for learning new technologies • CIS-RC, CIS-VR, and CSA certifications required on Day 1 • CIS-TPRM, CIS-SIR, and Certified Application Developer (CAD) required by Day 90 • Certified Technical Architect (CTA) preferred on Day 1 or required within first 365 days • Working proficiency within 90 days in CMDB Fundamentals

🏖️ Benefícios

• Equity (when applicable) • Variable/incentive compensation • Health plans • Flexible spending accounts • 401(k) Plan with company match • ESPP • Matching donations • Flexible time away plan • Family leave programs • Remote work persona • Travel up to 20% annually, driven by customer needs and internal meetings

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