Senior Lead Engineer, Integration & Automation

🕒 Agosto 19

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $168.200 - $269.900 / ano

⏰ Tempo Integral

🟠 Sênior

💻 Engenheiro de Soluções

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ServiceTitan

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2012

💼 Consultoria

📦 Logística

📣 Marketing

💰 $200.000.000 Series G em 2021-06

Consulting • Logistics • Marketing

ServiceTitan é uma plataforma de software abrangente projetada para a indústria de serviços, oferecendo soluções para melhorar a produtividade e a rentabilidade das empresas. Apresenta uma variedade de recursos, incluindo despacho, agendamento, marketing, relatórios e ferramentas de experiência do cliente, adaptadas para áreas como encanamento, HVAC, serviços elétricos e mais. A ServiceTitan busca capacitar as empresas ao otimizar operações, melhorar o fluxo de caixa e oferecer experiências superiores aos clientes através de uma plataforma tudo-em-um. O software inclui análises de dados em tempo real, opções de financiamento e capacidades móveis para apoiar as necessidades operacionais dos empreiteiros e aumentar suas fontes de receita. Ao consolidar múltiplas funções de negócios em uma única plataforma, a ServiceTitan visa ajudar os empreiteiros a crescer de forma rentável e eficiente.

Descrição

• Define and maintain integration architecture across Finance, Revenue, People Tech, and Go-to-Market domains • Author and enforce integration design guidelines, coding standards, SLAs, and tiering frameworks • Lead architecture reviews and own final technical design decisions for high-complexity builds • Evaluate tools, platforms, and integration patterns, including build-versus-configure tradeoffs • Audit the integration estate, identify technical debt and failure-prone patterns, and execute a hardening roadmap • Define and evolve the integration tier model with appropriate monitoring, SLA, and change-management standards • Optimize and maintain complex Workday Studio and Workato integrations • Develop reusable integration components, transformation templates, and shared libraries • Build and maintain API integrations connecting Workday, Salesforce, Snowflake, Avalara, Workato, and other platforms • Own integration monitoring and alerting, including proactive health checks • Perform root cause analysis, document incidents, and implement systemic fixes • Partner with the Manager to recruit, onboard, and develop integration talent across US- and India-based pods • Run biweekly Integration & Automation grooming sessions • Serve as the L3 escalation point for integration incidents across all pods • Foster documentation, runbook discipline, and knowledge sharing • Drive the AI and automation delivery pipeline and prioritize the backlog by impact • Identify and champion high-value automation opportunities • Ensure automation solutions are production-grade, monitored, documented, and resilient • Serve as senior technical point of contact for Finance, People Tech, Revenue, Billing, and GTM stakeholders • Translate complex technical concepts for non-technical audiences • Participate in cross-functional prioritization meetings with architectural input and capacity guidance • Report directly to the Director of G&A Systems

🎯 Requisitos

• 8+ years of experience in enterprise integration engineering, systems architecture, or a senior integration role • Proven hands-on experience with Workato or a comparable iPaaS platform (MuleSoft, Boomi, Informatica) • Ability to design, build, and maintain complex multi-step recipes and error-handling workflows independently • Hands-on expertise in Workday Studio, including EIB, Core Connectors, Document Transformation, and XSLT • Ability to build and troubleshoot complex Studio integrations without vendor support • Strong command of REST and SOAP API design, event-driven and pub/sub architecture, data transformation, idempotency, retry and dead-letter handling • Experience building API integrations against Salesforce, Workday, Snowflake, or similar platforms • Comfort reading and writing JSON, XML, and XSLT • Demonstrated experience leading technical teams including offshore or distributed engineers • Experience building or maturing integration governance frameworks, including tiering models, design standards, SLA frameworks, and monitoring and alerting practices • Ability to independently audit an integration estate, produce a prioritized technical debt roadmap, and execute against it • Excellent written and verbal communication skills • Experience working in a SaaS or high-growth technology company • Bachelor's degree in Computer Science, Information Systems, or a related field; equivalent experience considered • Workday certification in Studio, Financials, or HCM is nice to have • Experience with Salesforce integrations in a Revenue or Billing context, including CPQ or Salesforce Billing data flows is nice to have • Familiarity with SQL and Snowflake is nice to have • Exposure to SOX-compliant integration environments is nice to have • Experience building a greenfield integration practice or leading a significant maturity uplift is nice to have • Familiarity with Workday Orchestrate or event-driven automation patterns is nice to have

🏖️ Benefícios

• Flexible time off • Learning and development opportunities • Comprehensive onboarding program • Leadership training and other programs and events • Bonusly and peer-nominated awards • Company-paid medical, dental, and vision insurance • 100% employer-paid options and 90% dependent coverage • FSA and HSA • 401(k) match • Telehealth options including One Medical memberships • Parental leave and support • Up to $20k in fertility services • Surrogacy and adoption reimbursement • On-demand maternity support through Maven Maternity • Free breast milk shipping through Maven Milk • Pet insurance • Legal advisory services • Financial planning tools • Annual bonus • Equity