PubSec Field Account Manager

🕒 Ontem

🤠 Texas – Remoto

🤠 Texas – Remote

💵 $75.000 - $125.000 / ano

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

💰 Gerente de Contas

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SHI International Corp.

SiteLinkedInTodas as Vagas

5001 - 10000 funcionários

💼 Consultoria

📦 Logística

🏭 Manufatura

Consulting • Logistics • Manufacturing

Pense na SHI como seu concierge pessoal de tecnologia. Conectamos sua equipe com as soluções e serviços de TI que você precisa para apoiar o crescimento organizacional e a experiência dos funcionários.

Descrição

• Engage with key public-sector customers and build and preserve trusted relationships • Serve as the primary point of contact between customer contract stakeholders and SHI • Collaborate with Account Executives to optimize opportunities through contract vehicles • Manage transactional business and extend the partner network • Serve as subject matter expert on contract terms and conditions • Coordinate with partners and internal teams to deliver on client expectations • Provide temporary account coverage during Account Executive transitions or absences • Implement strategic plans to grow accounts and identify new opportunities • Drive retention and growth by identifying customer pain points and developing end-to-end solutions • Maintain customer communication and align forecasts with sales and supply chain management • Host Quarterly Business Reviews and regular status meetings • Engage Account Executives and other resources to demonstrate capabilities and address customer needs • Review and improve processes to accelerate technology deployment and utilization • Participate in business-unit major initiative campaigns • Prepare and deliver management reports • Create, track, and update CRM activities • Act as central contact between customers, outside sales, and internal departments • Provide customer service and support, including pricing quotes and renewals • Report to the Senior District Manager within Public Sector Sales

🎯 Requisitos

• Completed Bachelor’s Degree or relevant work experience required • 2–4 years of experience in outside sales, inside sales management, or pre-sales supporting large organizations • Ability to travel to SHI, Partner, and Customer Events • Intermediate ability to develop detailed Statements of Work and drive revenue through professional services engagements • Intermediate proficiency with Word, Excel, PowerPoint, and Outlook • Intermediate proficiency coordinating multiple related projects on time and within budget • Intermediate proficiency using CRM software to manage and analyze customer interactions and lifecycle data • Intermediate ability to excel in a team-selling environment • Intermediate proficiency selling information technology products and services globally • Advanced sales EOM certification preferred, such as Microsoft, Dell, HP, Cisco, AWS, or Lenovo • 2–4 years of Customer Success experience preferred

🏖️ Benefícios

• Continuous professional growth and leadership opportunities • Health, wellness, and financial benefits • World-class facilities and the technology needed to thrive in offices or remotely • Medical, vision, and dental benefits • 401K • Flexible spending