Logistics Intelligence Manager

🕒 Setembro 15

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

👻 Score fantasma 27%

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• Aberta há 58 dias.
• As vagas desta empresa costumam ser preenchidas em 23 dias.
• Sem salário divulgado.

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Sifted

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2020

📦 Logística

☁️ SaaS

🤝 B2B

💰 Private equity em 2018-02

Logistics • SaaS • B2B

A Sifted é uma plataforma de gerenciamento de gastos com encomendas que ajuda embarcadores a se conectar com transportadoras, analisar cada fatura e automatizar processos manuais de faturamento, reconciliação e relatórios. A plataforma oferece monitoramento contínuo de mudanças nas transportadoras, conformidade com contratos e sobretaxas, recuperação de reembolsos, modelagem de cenários e análises de desempenho de transportadoras, incluindo o SiftedAI Copilot como um analista logístico sempre ativo para evidenciar economias e recomendações. A Sifted tem como alvo grandes embarcadores B2B empresariais e de mercado médio, varejistas, fabricantes, 3PLs e equipes financeiras para reduzir gastos com encomendas e aumentar a visibilidade em operações de múltiplas transportadoras.

Descrição

• Serve as a strategic partner and trusted advisor to clients on small parcel logistics operations • Oversee client onboarding and drive platform adoption • Guide clients in optimizing parcel operations to achieve measurable results • Manage long-term client relationships, focusing on retention, renewals, and expansion opportunities • Align products and services with each client’s business objectives • Document clients’ desired strategic outcomes and demonstrate achievement of those objectives • Engineer small parcel cost reduction models and execute them through client-facing interactions and strategic collaboration • Initiate and prepare RFP documents and deliverables for clients • Monitor client health, carrier-contract revenue band compliance, platform usage and adoption, and efficiency/productivity gains • Conduct regular client check-ins and structured business reviews • Identify account growth and expansion opportunities • Facilitate client onboarding and training sessions • Guide clients on product/service best practices and solutions • Stay updated on industry trends and product updates • Establish relationships with user and decision-maker stakeholders within client organizations • Participate in special projects to improve company efficiency and scalability • Assist in onboarding and mentoring team members • Champion process improvements and contribute to the evolution of the service model and customer success strategy

🎯 Requisitos

• 5+ years parcel industry experience • 3+ years parcel client experience ($5M+) • 3+ years parcel pricing or parcel cost/spend management experience • 3+ years relevant experience in a direct customer-facing and support role (client success, account management, or similar) • Experience analyzing and interpreting written material and quantitative data to draw conclusions and make recommendations to clients • Strong technical, analytical, project management, and presentation skills • Ability to communicate with all levels of the organization and to any client audience • Experience building and managing relationships, including interacting with all levels of management • Proven track record of leading initiatives and driving change within department/organization • Collaborative team player able to work independently in fluid, fast-paced environments • Working knowledge of CRM systems (Salesforce) and sales operations processes • Demonstrated ability and willingness to embrace AI as a core tool for problem-solving and innovation

🏖️ Benefícios

• No benefits, perks, or compensation extras are specified in the posting

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