Senior Enterprise Account Manager

Vaga não está no LinkedIn

🕒 Junho 30

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $120.000 - $140.000 / ano

⏰ Tempo Integral

🟠 Sênior

💰 Gerente de Contas

🦅 Patrocina Visto H1B

Esta empresa já patrocinou vistos H1B no passado.

Candidatar-se

Encontrar Vagas Remotas Similares

Configurar Alerta de Email para Novas Vagas

📊 Verifique sua pontuação de currículo para esta vaga

Melhore suas chances de conseguir uma entrevista verificando sua pontuação de currículo antes de se candidatar.

Enviar Currículo

Signify

SiteLinkedInTodas as Vagas

11 - 50 funcionários

Fundada em 2000

🔒 Cibersegurança

🤝 B2B

☁️ SaaS

Cybersecurity • B2B • SaaS

Signify - Uma empresa da Accumuli

Descrição

• Oversee the customer lifecycle to proactively drive adoption and ensure ongoing client satisfaction and retention of a portfolio of assigned clients • Project manage customer onboarding process to successful deployment by leading and coordinating internal and external activities • Work extensively with various cross-functional teams in order to orchestrate service infrastructure around client needs • Identify and successfully close renewals and expansion opportunities within your book of business • Have full ownership of commercial activities such as opportunity management and contract workflows. • Understand your customers' pain points, initiatives and business goals and identify how Signifyd can partner to achieve their goals • Use knowledge of the Signifyd platform to advise on best practices around product usage with end-users • Develop collateral and conduct regular business reviews with client executive teams • Ensure swift resolution of account issues by using resources from cross-functional teams • Provide executive oversight and client communication • Work with Marketing to identify and convert successful customers into advocates • Embody Signifyd values and serve as a role model for other team members

🎯 Requisitos

• 5+ years of Customer Success Management or Account Management • Ability to travel when necessary • Proficiency in Salesforce, JIRA, Excel and G-Suite is required • Proficiency in BI tools such as Looker is a plus • Proven customer management experience with Enterprise accounts • Proven track record of managing complex projects • An analytical and metrics-driven work style • Ability to analyze complex situations, develop associated action plans and lead teams to achieve goals • Creative, driven, resourceful, detail-oriented, and highly organized • Excellent communication and presentation skills • Self-starter who excels under ambiguity in a fast-paced, deadline-oriented environment • Passion for e-commerce and new technology • Background in e-commerce, payments, fraud or data science is preferred

🏖️ Benefícios

• Discretionary Time Off Policy (Unlimited!) • 401K Match • Stock Options • Annual Performance Bonus or Commissions • Paid Parental Leave (12 weeks) • On-Demand Therapy for all employees & their dependents • Dedicated learning budget through Learnerbly • Health Insurance • Dental Insurance • Vision Insurance • Flexible Spending Account (FSA) • Short Term and Long Term Disability Insurance • Life Insurance • Company Social Events • Signifyd Swag