Vice President, Accounts

🕒 Julho 8

⚔️ Virginia – Remoto

⚔️ Virginia – Remote

💵 $175.000 / ano

⏰ Tempo Integral

🔴 Especialista

👔 Vice-presidente

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SimpsonScarborough

SiteLinkedInTodas as Vagas

11 - 50 funcionários

Fundada em 2015

📚 Educação

📣 Marketing

Education • Marketing

A SimpsonScarborough é uma agência de serviços completos especializada em branding e marketing para o ensino superior. A empresa oferece uma variedade de serviços, incluindo estratégia de marca, criação, digital, mídia e pesquisa de mercado. Seu foco é ajudar faculdades e universidades a construir marcas inspiradoras e duradouras. Com insights sobre as últimas tendências e desafios no marketing de educação superior, a agência visa apoiar Diretores de Marketing e suas equipes. SimpsonScarborough está comprometida em ser uma defensora e aliada das instituições de ensino superior, oferecendo insights estratégicos e promovendo o desenvolvimento de marca.

Descrição

• Lead high-stakes client conversations — strategic pivots, contract renewals, scope expansions, and executive escalations — with confidence and care • Cultivate cabinet-level relationships that make cross-service growth possible, mapping each institution's power structure and building the senior access needed to expand the agency's footprint beyond the marketing office into enrollment and advancement • Anticipate client concerns and inflection points before they surface — maintaining a current view of relationship health across the portfolio, flagging at-risk accounts early, and owning escalation resolution at the senior level • Personally conduct or oversee business reviews and regular check-ins to assess satisfaction directly and surface concerns before they harden • Translate institutional priorities into new scopes of work, tracking expansion goals by client and service area, and partner with Business Development on major renewals, expansions, and new business pursuits • Own defined annual revenue targets for the accounts division with clear year-over-year growth expectations, maintaining full pipeline visibility across renewals, expansions, and at-risk accounts • Lead, coach, and develop the accounts team — setting high standards for client experience and strategic thinking, and supporting hiring and team structure decisions aligned with the division's growth trajectory • Carry direct responsibility for one to two major accounts, modeling the standard of partnership the agency aspires to across the portfolio • Contribute an accounts-side perspective to how SimpsonScarborough's products and services are positioned, priced, and brought to market.

🎯 Requisitos

• 10+ years of senior leadership experience in higher education, agency environments, or both, with a demonstrated track record of operating at the executive level • Deep credibility with senior institutional leaders — presidents, provosts, boards of trustees, and cabinet members — and the ability to earn and sustain their trust • A proactive, anticipatory approach to client relationships with a track record of turning early intervention into growth • Proven experience building peer-level relationships with presidents, provosts, and chiefs of staff, and using that access to expand engagements beyond the marketing office • Demonstrated success growing client revenue through strategic relationship management, upsell, and scope expansion • Experience leading and developing high-performing account or client service teams in a complex, multi-stakeholder environment • Strong fluency in enrollment strategy and the institutional dynamics that drive enrollment-related decisions; advancement experience a plus • Experience managing division-level pipeline and revenue forecasting, with the analytical discipline to translate data into action • Exceptional verbal and written communication skills, with the executive presence to command high-stakes conversations • High emotional intelligence and the ability to build trust across diverse teams, client organizations, and leadership contexts • Experience in agency leadership, with an understanding of how professional services firms grow, scale, and retain clients over time • Bachelor's degree and/or an equivalent combination of education and relevant experience; advanced degree preferred.

🏖️ Benefícios

• Comprehensive benefits package including nationwide health, dental, and vision coverage • 401(k) with employer contribution • Employer-paid life insurance and short-term disability • Flexible time off (FTO) with additional time-off options, including sick, volunteer & bereavement leave, paid parental leave, a day off on your birthday • Two agency-wide closures in the summer and winter • Monthly lifestyle stipend to supplement your routine wellness costs like streaming subscriptions, gym, or phone/internet costs