Revenue Operations Manager

🕒 Junho 27

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Skift

SiteLinkedInTodas as Vagas

51 - 200 funcionários

✈️ Turismo

🏨 Hospitalidade

📣 Marketing

💰 $1.100.000 Seed Round - Skift em 2013-05

Travel • Hospitality • Marketing

A Skift é uma empresa de mídia e inteligência que cobre a indústria global de viagens, fornecendo notícias, análises aprofundadas, pesquisas, newsletters, podcasts, eventos e serviços de consultoria para profissionais e executivos do setor de viagens e hospitalidade. Publica reportagens oportunas em setores como companhias aéreas, hotéis, viagens online, cruzeiros e turismo, e oferece produtos de pesquisa por assinatura, conferências, recrutamento executivo e serviços de conteúdo/marketing personalizado para os stakeholders da indústria.

Descrição

• Build, own, and maintain Skift’s core executive database (the "Skift 5000"), mapping the people who control capital allocation across the global travel economy. • Execute rigorous deduplication, enrichment, and contact tiering into three distinct rings across nine capital allocator categories. • Establish smart merge logic across LinkedIn exports, event speaker lists, advisory client records, executive search contacts, and subscriber data. • Take complete ownership of HubSpot as our core CRM, auditing the instance, fixing broken pipelines, and enforcing strict data hygiene. • Build and unify our subscription data infrastructure across Recurly, Stripe, and MySkift to establish a single customer data model and automated Net Revenue Retention (NRR) tracking. • Design and deploy automated, actionable reporting dashboards tailored to each distinct revenue team. • Create scalable playbooks for event marketing operations, the subscription lifecycle, and sales pipeline management. • Train internal teams on the systems you build—acting as an educator and an enabler, never a gatekeeper.

🎯 Requisitos

• 3–5 years of experience in revenue operations, marketing operations, or CRM/data infrastructure, ideally at a B2B media, events, or SaaS company. • Deep HubSpot Expertise: You are a proven operator who knows how to get under the hood and fix broken CRM instances, not just manage pre-cleaned ones. • Systems & Data Mastery: Hands-on experience designing integrations across payment platforms (Stripe, Recurly, or similar) paired with elite data hygiene instincts (deduplication, enrichment, segmentation, lifecycle tagging). • An "Educator" Mindset: A collaborative approach to process design, with the ability to translate complex data architecture into simple, adopted playbooks for non-technical teams. • Asynchronous Agility: Comfort working across global time zones in a remote-first culture, backed by required English fluency (written and verbal) to collaborate daily with US and UK colleagues. • Bonus: Experience building or managing structured audience databases or Customer Data Platforms (CDPs) within a media or intelligence context.

🏖️ Benefícios

• Opportunity to grow within a respected and innovative media company. • Exposure to the intersection of media, events, and travel intelligence. • Collaborative, supportive, and remote-friendly work environment.