Client Success Manager

🕒 Julho 16

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Slate Magazine

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 1996

📱 Mídia

Media

A Slate Magazine é uma revista digital que oferece uma variedade de conteúdos, incluindo notícias, política, cultura, tecnologia, negócios, vida, conselhos e podcasts. Publica artigos perspicazes sobre eventos atuais, críticas culturais e dicas de estilo de vida, além de podcasts envolventes. A Slate fornece ao seu público reportagens e análises críticas em múltiplos domínios, com o objetivo de informar e entreter. A revista atrai leitores que buscam profundidade e perspectiva sobre questões e tendências importantes.

Descrição

• Onboard internal podcasters: You’ll guide them through setting up our software, recommended communication strategies, and how to drive podcast adoption. • Proactively consult with clients: You’ll drive employee audience adoption, share best practices, and inspire creative approaches to their pods and their internal communication. • Become work besties with our clients: Internal communication is all about building trust, and you’ll become a trusted colleague and adviser to our clients. • Create and improve support resources: You’ll work on FAQs, guides, and templates to help scale self-serve resources to make our clients’ lives easier.

🎯 Requisitos

• 1–3 years in customer success, account management, or employee engagement communications • Excellent written and verbal communication skills • Passion for the employee experience and pride in making our partners feel supported • A problem-solving mindset: resourceful, curious, and relentless on our clients’ behalf • A passion for the future of work: You want to make work more human and fundamentally better for employees • Comfort with remote work and common productivity tools (our stack: Google Suite, Slack, and Notion) • An interest in using A.I. tools to help scale a fast-growing company • A love for podcasts—you *get* why this makes so much sense for distributed teams

🏖️ Benefícios

• Supporting Cast offers a comprehensive benefits program that gives eligible employees the flexibility to choose the right benefits for themselves and their families. • Three subsidized medical plans and two dental plans, provided by Aetna, which can be paired with flexible spending accounts.