Associate District Manager – Commercial HVAC/R

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🕒 4 dias atrás

🏖️ New Jersey – Remoto

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⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

👔 Gerente

👻 Score fantasma 10%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Smart Care

Smart Care

1001 - 5000 funcionários

🍽️ Alimentos e Bebidas

🏥 Saúde

📦 Logística

Food & Beverage • Healthcare • Logistics

A Smart Care é uma empresa especializada em reparo e manutenção de equipamentos de serviços alimentícios, garantindo que supermercados, lojas de conveniência, restaurantes e fornecedores de serviços alimentícios não comerciais permaneçam operacionais e eficientes. Com foco em melhorar o tempo de atividade e reduzir os custos operacionais, a Smart Care oferece uma ampla gama de serviços, incluindo reparo de equipamentos, manutenção, design e instalação tanto para equipamentos de calor quanto de frio, como fornos, fritadeiras, sistemas de refrigeração e sistemas de HVAC. A empresa é notável por ter mais de 1000 técnicos em 50 locais nos Estados Unidos e foi nomeada a Empresa de Reparo e Manutenção de Equipamentos de Serviços Alimentícios do Ano de 2024. A Smart Care enfatiza o serviço profissional, impacto social e apoio à comunidade, além de oferecer oportunidades de carreira com remuneração competitiva e programas de mentoria.

Descrição

• Manage daily workforce flow, technician schedules, PTO, and emergency on-call schedules • Partner with dispatchers to improve technician scheduling, service efficiency, schedule adherence, and contracted-work completion • Review technician timecards, make corrections, and meet weekly payroll deadlines • Lead and reinforce field safety initiatives • Participate in technician recruiting, onboarding, training, and ongoing development • Coach technicians on performance, productivity, and customer service results • Identify technician strengths and development opportunities • Manage technician performance through coaching, feedback, and corrective action with the District Manager • Review district performance and operating metrics with the District Manager and identify improvement opportunities • Help control operating expenses and support sales and profitability goals • Resolve parts availability, shipping, and delivery issues with the Parts Department • Build relationships with customers and key stakeholders • Investigate customer concerns, identify root causes, and develop solutions • Participate in service vehicle inventory reviews and create compliance action plans • Partner with fleet management to maintain district vehicle and driver information • Support workforce planning, PTO scheduling, attendance management, and staffing needs

🎯 Requisitos

• Associate degree and at least two years of people-management or relevant field-service leadership experience, OR a combination of education and professional experience equivalent to a bachelor’s degree • A valid driver’s license and an acceptable motor vehicle record • Ability to read, write, and communicate effectively in English • Ability to work from and regularly travel throughout the Moorestown, New Jersey service market • Authorization to work in the United States without current or future immigration sponsorship • Preferred: Experience in commercial HVAC, refrigeration, mechanical services, facilities management, or another field-service industry • Preferred: Previous experience leading HVAC/R technicians or another skilled-trades workforce • Preferred: Strong knowledge of scheduling, dispatch, workforce planning, and field-service operations • Preferred: Experience reviewing performance metrics and using data to improve productivity, service quality, and profitability • Preferred: Demonstrated success meeting customer expectations and business objectives • Preferred: Experience managing budgets, operating expenses, or profit-and-loss performance • Preferred: Strong coaching, decision-making, and problem-solving skills • Preferred: Ability to remain organized and make sound decisions in a fast-paced service environment

🏖️ Benefícios

• Competitive compensation and comprehensive benefits • Company vehicle • Access to industry-leading tools, technology, training, and operational resources • Incentive opportunities tied to district performance and profitability • Career growth within Rite Air Mechanical and the broader Smart Care organization

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