Business Systems and Analytics Analyst

🕒 Setembro 18

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $110.000 / ano

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

📉 Analista de Dados

🦅 Patrocina Visto H1B

Esta empresa já patrocinou vistos H1B no passado.

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Smartlinx

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2000

🏥 Saúde

💼 Consultoria

📦 Logística

💰 Private equity em 2020-04

Healthcare • Consulting • Logistics

A Smartlinx é uma plataforma de gerenciamento de força de trabalho e RH baseada em SaaS, desenvolvida especificamente para provedores de cuidados a idosos e organizações de recrutamento de saúde. Ela oferece agendamento, controle de ponto, folha de pagamento, relatórios de conformidade PBJ/CMS, análise de força de trabalho, RH unificado (recrutamento, integração, benefícios), gestão de funcionários contingentes e fornecedores e ferramentas móveis para funcionários, visando otimizar o uso de mão de obra, manter a conformidade regulamentar e melhorar o engajamento e retenção de funcionários.

Descrição

• Serve as a primary administrator for the GTM tech stack, including Salesforce CRM, HubSpot, Celigo, ZoomInfo, Spiff, Tableau, and LinkedIn • Manage user administration, profiles, maintenance, troubleshooting, change requests, permissions, flows, validation rules, and configuration • Maintain data integrity, system hygiene, and governance standards across GTM systems • Optimize automations, flows, dashboards, and reporting structures • Gather stakeholder requirements and implement scalable GTM system enhancements • Maintain integrations between GTM tools and business systems such as ERP, marketing automation, customer support, billing, and RevOps tools • Troubleshoot system issues and support end users • Conduct training and refresher sessions for GTM team members • Support forecasting, pipeline management, territory planning, lead management, and sales process optimization • Improve operational workflows and reporting consistency across Sales, Marketing, Customer Success, and Finance • Establish and maintain KPI frameworks, data definitions, and operational best practices • Assist with commission tracking, bookings analysis, churn reporting, and customer lifecycle analytics • Identify process bottlenecks and recommend efficiency improvements • Build and maintain dashboards, reports, and recurring business performance analyses • Conduct ad hoc analysis for strategic decision-making and operational initiatives • Ensure data accuracy and identify inconsistencies or gaps • Support data imports, exports, cleansing, deduplication, and migration efforts

🎯 Requisitos

• Bachelor’s degree in Business, Information Systems, Finance, Computer Science, Analytics, or a related field • Minimum of 2 years of professional experience in GTM systems administration and maintenance (Salesforce or comparable), Revenue Operations, Business Operations, or a related role • Hands-on experience administering and maintaining Salesforce and other GTM platforms in a professional environment • Strong analytical and problem-solving skills with the ability to translate data into actionable business insights • Advanced experience with GTM system data structures, reporting, and dashboard creation • Strong proficiency in Microsoft Excel and data analysis tools • Excellent organizational skills with strong attention to detail • Ability to manage multiple priorities in a fast-paced environment • Strong communication and cross-functional collaboration skills • Prior experience working within a B2B SaaS business model; healthcare experience is a nice-to-have • Salesforce Administrator Certification • Experience with HubSpot, Power BI, Tableau, Spiff, and ZoomInfo • Experience supporting sales forecasting, pipeline analytics, bookings reporting, and churn/renewal analysis • Familiarity with SQL, data visualization tools, or BI platforms

🏖️ Benefícios

• Remote environments as applicable • Medical insurance • Dental insurance • Vision insurance • FSA • HSA • Life insurance • Pet insurance • 401(k) • Professional skills and expertise development • Diversity, equity, inclusion and belonging valued and celebrated