Enterprise Technical Solutions Engineer

🕒 Julho 24

🏄 California, New York – Remoto

🏄 California – Remote 🗽 New York – Remote

💵 $117.500 - $142.500 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💻 Engenheiro de Soluções

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Smartsheet

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2005

💼 Consultoria

🏥 Saúde

📣 Marketing

Consulting • Healthcare • Marketing

Smartsheet é uma plataforma projetada para gerenciar projetos, automatizar fluxos de trabalho e construir soluções em larga escala. Ela oferece uma ampla gama de recursos, incluindo automação, colaboração em equipe, painéis e relatórios, e integrações, permitindo que as empresas otimizem suas operações. A plataforma atende a diversos casos de uso, como gestão de projetos, gestão de portfólio de TI, gestão de marketing e mais, servindo a várias indústrias, incluindo governo, finanças e saúde. Smartsheet também enfatiza a segurança e proteção de dados, garantindo a privacidade dos dados dos usuários. Além disso, oferece serviços profissionais como consultoria, treinamento e suporte à implementação para maximizar as capacidades da plataforma.

Descrição

• Collaborate closely with the sales/presales team to develop solution proposals that align with customer requirements and deliver maximum value • Be a technical resource for Presales members to include: Smartsheet API, Smartsheet Premium Applications, SSO/SAML, and understanding 3rd party APIs • Respond to Solutions Engineer Requests (SERs) submitted via Salesforce for technically complex opportunities, including API integrations, enterprise architecture validation, identity/access management, and advanced automation • Build proof of concepts to demonstrate the capabilities of our products and services to customers • Build solution diagrams that clearly articulate the technical architecture and requirements of proposed solutions • Provide expert knowledge on what can/can’t be done using Smartsheet’s products together with other tools to solve customer needs • Assist with technical questions for customer RFPs • Actively seek out opportunities to develop new integrations and solutions to address gaps and deliver value to customers • Surface field insights to Product and Engineering as a formal feedback loop, translating enterprise customer pain into actionable product input • Co-present at Smartsheet Summits and customer-facing events on technical topics including governance, integrations, security, and advanced automations • Contribute to internal documentation, enablement materials, and "gotcha" guides to scale TSE knowledge across the SE organization

🎯 Requisitos

• 5+ of experience as a Solutions Engineer or relevant position in SaaS and/or enterprise software • Basic knowledge of cloud infrastructure technologies (AWS, GCP, or Azure) • Ability to explain technical concepts to non-technical audiences and various customer personas • Understanding of Service/User Management from an IT perspective • Experience working with APIs and standard authorization protocols (OAuth2, SAML/SSO, OpenID, etc.) • Experience with event-based workflow and automation concepts • Excellent problem-solving skills and a curious mindset to identify and resolve complex technical challenges • Proficiency with a programming language (Python, or NodeJS/JavaScript preferred) • Experience with common CI/CD tools such as GitHub and GitLab is a plus • Familiarity with Value Selling Sales methodologies, such as MEDDIC or SVS are a plus • Experience leveraging & positioning AI during sales cycles • Willing to travel periodically based on customer and business needs • Bachelors (BA/BS) degree preferred

🏖️ Benefícios

• Employer subsidized medical/vision and dental coverage for full-time employees • 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay) • Monthly stipend to support your work and productivity • Flexible Time Away Program, plus Sick Time Off • US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans • US employees receive 12 paid holidays per year • Up to 24 weeks of Parental Leave • Personal paid Volunteer Day to support our community • Opportunities for professional growth and development including access to Udemy online courses • Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account • Teleworking options from any registered location in the U.S. (role specific)