Senior Commercial Solutions Engineer

🕒 Julho 23

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $107.500 - $145.000 / ano

⏰ Tempo Integral

🟠 Sênior

💻 Engenheiro de Soluções

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Smartsheet

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2005

💼 Consultoria

🏥 Saúde

📣 Marketing

Consulting • Healthcare • Marketing

Smartsheet é uma plataforma projetada para gerenciar projetos, automatizar fluxos de trabalho e construir soluções em larga escala. Ela oferece uma ampla gama de recursos, incluindo automação, colaboração em equipe, painéis e relatórios, e integrações, permitindo que as empresas otimizem suas operações. A plataforma atende a diversos casos de uso, como gestão de projetos, gestão de portfólio de TI, gestão de marketing e mais, servindo a várias indústrias, incluindo governo, finanças e saúde. Smartsheet também enfatiza a segurança e proteção de dados, garantindo a privacidade dos dados dos usuários. Além disso, oferece serviços profissionais como consultoria, treinamento e suporte à implementação para maximizar as capacidades da plataforma.

Descrição

• Identify, build, and demonstrate innovative solutions to solve complex business challenges for high visibility Smartsheet customers • Lead technical sales engagements, collaborate closely with sales teams to identify customer requirements, summarize challenges, design solutions, and provide technical guidance that demonstrates the value of Smartsheet's offerings • Conduct discovery sessions to uncover business processes and challenges to inform the sales and solution delivery strategy • Establish yourself as a strategic partner to Sales, Product, Customer Success, and Professional Services to provide a great overall customer experience and drive revenue growth • Proactively grow and maintain deep knowledge for all Smartsheet products, services, and competitors • Actively seek opportunities for cross-functional collaboration and partnership with various departments to support and execute strategic plans and initiatives • Leverage your expertise to lead or participate in the onboarding, mentoring, and coaching of team members • Partner with SE and Product teams to represent the voice of the customer and inform product roadmaps • Consult and collaborate on strategic programs within the Solutions Engineering department • Stay up-to-date on industry trends and best practices, consulting your customers and peers as both a Smartsheet product and industry discipline subject matter expert • Periodically travel to customer sites and industry events as a technical subject matter expert

🎯 Requisitos

• 4+ years of experience as a PreSales Solutions Engineer, Solutions Consultant, Solution Architect, or related field in the SaaS and enterprise B2B software industry • Critical thinking skills, a growth mindset, and experience analyzing, evaluating, and synthesizing complex problems • Previous experience working with relevant technologies, for example: CWM, DAM, MAM, ECM, WCM, CMS, PIM • Strong technical skills and comfort working in ambiguous and high-pressure situations • Experience taking a consultative approach to problem solving and positioning solutions • Excellent communication and presentation skills, with the ability to adapt communication style to various personas, and convey technical information to both technical and non-technical audiences • Demonstrated experience playing an ownership role in working cross-functionally to support a customer journey • Experience leveraging & positioning AI during sales cycles

🏖️ Benefícios

• Employer subsidized medical/vision and dental coverage for full-time employees • 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay) • Monthly stipend to support your work and productivity • Flexible Time Away Program, plus Sick Time Off • US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans • US employees receive 12 paid holidays per year • Up to 24 weeks of Parental Leave • Personal paid Volunteer Day to support our community • Opportunities for professional growth and development including access to Udemy online courses • Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account • Teleworking options from any registered location in the U.S. (role specific)