Presales Solutions Architect – Google Cloud

🕒 Julho 23

🤠 Texas – Remoto

🤠 Texas – Remote

💵 $145.000 - $170.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💻 Engenheiro de Soluções

🦅 Patrocina Visto H1B

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TTEC Digital

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

💼 Consultoria

📣 Marketing

🤖 Inteligência Artificial

Consulting • Marketing • Artificial Intelligence

TTEC Digital é líder em transformação da experiência do cliente, combinando tecnologia e empatia humana para melhorar as interações com o cliente. Com foco em inteligência artificial, tecnologia de central de contato e gestão de relacionamento com o cliente, a TTEC Digital oferece soluções personalizadas para transformação digital de médio porte. Suas ofertas abrangentes incluem análise de dados, estratégia e design de CX, e serviços gerenciados que otimizam o engajamento dos clientes em diversos setores.

Descrição

• Act as the primary technical overlay for the solution architecture team, bringing deep GCP expertise to complex pursuits. • Champion a culture of knowledge sharing by helping CCaaS-focused architects understand the broader Google ecosystem, while learning best practices in CX innovation from them. • Architect and deploy custom applications and AI agents using Google Cloud native services, including Cloud Run, Cloud Armor, and Compute Engine. • Serve as the Subject Matter Expert (SME) for quoting and pricing Google Cloud consumption, ensuring accuracy in complex cost modeling for clients. • Collaborate with the Director of Solution Architecture to design and structure Managed Services offerings, helping sell ongoing support layers alongside professional services. • Drive the integration of advanced capabilities, such as generative AI and predictive analytics, into TTEC Digital’s solution portfolio. • Evolve and maintain a set of demo and POC environments to support rapid, robust, and bespoke demonstrations for clients, including enabling teams on how to deliver them. • Collaborate with senior-level client executives to uncover business and technical needs, translating them into tailored, outcome-driven solutions.

🎯 Requisitos

• Google Cloud Native Expertise • Financial Acumen • Managed Services Strategy • Experience acting as an overlay or technical specialist within a pre-sales or sales engineering team • A "Cloud-First" background with a strong desire to learn the Google Customer Engagement Suite and broader Contact Center technologies • Proven ability to work remotely and collaborate effectively with cross-functional teams • Bachelor's Degree or equivalent experience.

🏖️ Benefícios

• Medical, dental, vision • tax-advantaged health care accounts • financial and income protection benefits • paid time off (PTO) and wellness time off.