Retail Operations Manager

🕒 Outubro 22

🏖️ New Jersey, New York, +1 estados a mais – Remoto

🏖️ New Jersey – Remote 🗽 New York – Remote 🔔 Pennsylvania – Remote

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

⚙️ Operações

👻 Score fantasma 12%

O que significa: a chance de ninguém estar realmente contratando para esta vaga.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

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Snif

SiteLinkedInTodas as Vagas

1 - 10 funcionários

💄 Beleza

🛒 Varejo

🛍️ Comércio Eletrônico

Beauty • Retail • eCommerce

A Snif é uma empresa especializada na venda de fragrâncias, velas aromáticas e outros produtos perfumados. Eles oferecem um modelo exclusivo de experimentação antes da compra, permitindo que os clientes conheçam as fragrâncias antes de adquirir. A Snif tem como objetivo tornar a compra de fragrâncias divertida e acessível, com aromas de alta qualidade a preços acessíveis. Seus produtos estão disponíveis para compra online e por meio de parceiros de varejo selecionados, como a Ulta Beauty.

Descrição

• Own daily order management across retail channels, including Ulta, Ulta International, Amazon, and future distribution expansion • Validate purchase orders against item data, pricing, quantities, inventory availability, and delivery requirements • Resolve order discrepancies before confirmation and coordinate fulfillment priorities during shortages • Coordinate fulfillment providers on order confirmation, routing, labeling, shipping documentation, pickup, and delivery • Monitor EDI transactions and retailer portals; resolve missing or rejected documents • Prepare and submit invoices and reconcile ordered, shipped, and invoiced quantities • Investigate chargebacks, prepare dispute documentation, track deadlines, and address recurring causes • Own order-execution readiness for new retailer and item launches • Maintain order records and reporting by retailer and distribution center • Improve procedures, service reporting, backup coverage, and repetitive workflows • Work with Sales, Procurement and Inventory, Finance, manufacturing partners, fulfillment providers, and the VP of Operations

🎯 Requisitos

• 3+ years of relevant experience in wholesale order management, retail operations, or customer operations within a consumer products business • Experience personally managing national retailer orders from receipt through delivery and invoicing, including resolving exceptions across internal teams and fulfillment partners • Experience supporting multiple distribution centers and meeting retailer routing and compliance requirements • Hands-on experience monitoring EDI transactions, diagnosing operational errors, and working with providers to resolve them • Experience working directly with third-party warehouses and transportation partners on fulfillment and delivery issues • Strong Excel or Google Sheets skills, including reconciling order, inventory, shipment, and invoice data • Sound judgment when priorities compete, with the ability to explain risks, recommend actions, and recognize when a decision requires approval • Clear communication, careful attention to detail, and consistent follow-through • Examples of improving an operating process, with a clear explanation of your contribution and the resulting change in accuracy, service, or manual effort • Experience in beauty, fragrance, personal care, or home products • Familiarity with OpenText, ShipIQ, Partners Online, or comparable retailer systems; experience improving workflows through ERP systems or automation • Proficiency in LLMs (e.g., Claude, GPT) • Experience supporting new retailer launches or managing Amazon fulfillment alongside national wholesale accounts

🏖️ Benefícios

• Highly competitive salary and equity • An opportunity for growth and ability to widen your role and responsibilities • Medical, Dental and Vision healthcare insurance • 401K Retirement Plan with company matching • Paid Parental Leave • Flexible vacation and PTO policy • Industry-leading well-being and mental-health benefits • Virtual and remote work as well as work-from-home setup • Snif product on us!

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