Sales Engineer, SMB

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🕒 Maio 14

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💸 Engenheiro de Vendas

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SOCKET

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 1994

📡 Telecomunicações

Telecommunications

A SOCKET é uma empresa de telecomunicações que oferece serviços de internet, telefonia e televisão para clientes residenciais e empresariais. Para os clientes residenciais, a SOCKET fornece pacotes de serviços simples com preços fixos e suporte local, garantindo simplicidade e facilidade com uma única fatura cobrindo todos os serviços. Para as empresas, a SOCKET oferece uma gama de soluções desde serviços básicos de internet e telefonia até ofertas avançadas como Hosted PBX e Serviços Dedicados, customizadas para atender diferentes tamanhos e orçamentos. Com foco em cobrança transparente e sem taxas escondidas, a SOCKET se distingue por fornecer soluções de telecomunicações confiáveis que atendem a uma clientela diversificada.

Descrição

• Lead discussions and product demonstrations to showcase capabilities; address customer challenges, respond to questions, and handle objections. • Craft technical content to guide customers in implementing specific use cases or extending our solution. • Collaborate with account teams to understand customer requirements and translate them to Socket capabilities, emphasizing business value. • Support Proof of Concepts (POCs) that align with customer requirements; provide technical expertise, troubleshooting, and guidance throughout the evaluation process. • Provide guidance on integrating solutions into the customer's existing infrastructure. • Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing, and Sales. • Collaborate with Customer Success to drive post-sales revenue, ensure retention, and contribute to growth. • Execute cross-functional projects involving teams such as Engineering, Sales, and Marketing.

🎯 Requisitos

• Prior technical experience in roles like Software Development, TAM, Solutions Architect, Product Support, etc • Hands-on experience working in customer facing roles. • Ability to multitask and efficiently handle multiple competing priorities, delegating when necessary while being highly organized, detail oriented, and demonstrating excellent time management skills. • Empathetic mindset for the customer and a commitment to delving deep into the challenges they present or experience. • Ability to work cross-functionally and contribute directly to Sales, Product and Engineering teams. • Ability and desire to learn new tools and technologies. • Familiarity with web APIs, SDKs, and other technical frameworks is a plus. • Must be able to read/write basic scripts in languages Python, JS, or Golang. • Knowledge of common source control managers such as gitlab or bitbucket.

🏖️ Benefícios

• Market competitive salary bands • Meaningful equity program • Comprehensive health benefits for you and your family • Flexible time-off, holidays, and winter shutdown to rest & recharge • Paid parental leave • Remote-first, with quarterly team off-sites