Account Compliance Manager

🕒 Outubro 19

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

🚔 Conformidade

🚫👨‍🎓 Sem graduação necessária

👻 Score fantasma 11%

O que significa: a chance de ninguém estar realmente contratando para esta vaga.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Por que essa pontuação:

• Aberta há 22 dias.
• As vagas desta empresa costumam ser preenchidas em 33 dias.
• Sem salário divulgado.

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Solera, Inc.

SiteLinkedInTodas as Vagas

5001 - 10000 funcionários

Fundada em 2005

🚘 Automotivo

💼 Consultoria

📦 Logística

Automotive • Consulting • Logistics

A Solera, Inc. é um fornecedor de soluções orientadas por dados e habilitadas por IA para gestão do ciclo de vida de veículos, gestão de frotas, reparos de veículos e processamento de sinistros. A Solera oferece um conjunto abrangente de serviços que atendem às necessidades de concessionárias, seguradoras, oficinas de reparo e operadores de frotas, utilizando análises avançadas para otimizar processos e melhorar a eficiência. Seus serviços incluem rastreamento de veículos, automação de sinistros, gestão de bancos de dados de reparos e inteligência de frotas, entre outros. Com vastas quantidades de dados e parcerias fortes no setor, a Solera visa aprimorar os resultados de negócios de seus clientes no setor automotivo.

Descrição

• Analyze usage reports and abuse trends • Identify fraudulent activity and abuse patterns • Enhance security workflows and develop abuse prevention strategies • Detect, prevent, and address illegal and unauthorized usage of subscription-based accounts • Set account limits and reset accounts to mitigate fraud or unauthorized access • Reset compromised accounts and issue new temporary credentials • Promote upselling opportunities using the Compliance sales model • Communicate with legitimate customers to resolve issues and manage account status • Explain unauthorized use situations to legitimate customers • Communicate with unauthorized users about violations and direct them to cease access • Monitor online marketplaces and forums for illegal sales or distribution of company software • Collect evidence and report illegal distribution to appropriate authorities and legal teams • Collaborate with internal teams to identify trends and refine abuse detection and prevention strategies • Support ongoing investigations and report escalations • Uncover lead opportunities through resets • Maintain accurate documentation of interactions and resolutions • Ensure actions comply with company policies and legal requirements • Monitor market trends, attend trade shows, and communicate future compliance needs to management

🎯 Requisitos

• Bachelor's degree in business, Information Technology, or a related field preferred • Minimum of 2 years of experience in account management, compliance, or a similar role • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) is required • Experience using sales, subscription management, or CRM software is a plus • Working knowledge of the internet and basic IT/account limit setting is a plus • Strong written and verbal communication skills • Experience in conflict resolution and customer service is an advantage • Detail-oriented with strong problem-solving skills • Ability to conduct investigations and analyze data to identify trends in illegal or unauthorized account usage • Understanding of basic internet security practices and compliance regulations in the software industry • Experience with reporting illegal online activities to authorities is a plus • Ability to work independently and as part of a collaborative team • Strong attention to detail and commitment to ensuring the integrity of subscription-based services • Ability to manage multiple tasks and priorities in a fast-paced environment • Professional demeanor and discretion when dealing with sensitive customer information and compliance issues • Must be able to work remotely in the United States

🏖️ Benefícios

• Competitive salary and benefits package • Opportunities for career advancement • Supportive, team-oriented environment that encourages professional growth

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