Sales Specialist

🕒 4 dias atrás

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Solera, Inc.

SiteLinkedInTodas as Vagas

5001 - 10000 funcionários

Fundada em 2005

🚗 Transporte

☁️ SaaS

Transport • AI • SaaS

A Solera, Inc. é um fornecedor de soluções orientadas por dados e habilitadas por IA para gestão do ciclo de vida de veículos, gestão de frotas, reparos de veículos e processamento de sinistros. A Solera oferece um conjunto abrangente de serviços que atendem às necessidades de concessionárias, seguradoras, oficinas de reparo e operadores de frotas, utilizando análises avançadas para otimizar processos e melhorar a eficiência. Seus serviços incluem rastreamento de veículos, automação de sinistros, gestão de bancos de dados de reparos e inteligência de frotas, entre outros. Com vastas quantidades de dados e parcerias fortes no setor, a Solera visa aprimorar os resultados de negócios de seus clientes no setor automotivo.

Descrição

• Manage a portfolio of eBay sellers, focused on GMV growth, retention, listing quality, and overall marketplace performance. • Monitor seller health metrics including ratings, service metrics, policy flags, and GMV trends, proactively engaging at-risk accounts to mitigate churn and drive improvement plans. • Lead onboarding and training initiatives for new sellers to ensure successful ramp-up and sustained marketplace performance. • Troubleshoot listing, compliance, and eLINK integration issues, collaborating with Product, Development, and Technical Support teams to resolve escalations efficiently. • Serve as the voice of the customer by providing feedback, marketplace insights, and product recommendations to the eBay Sales Manager and cross-functional stakeholders. • Partner with Sales to provide product expertise, collateral, and eLINK demos. • Support email communication initiatives, including performance alerts, reactivation campaigns, and account health outreach. • Represent Hollander-Solera as an eBay subject matter expert at industry events, trade shows, panels, and educational sessions, reinforcing strategic relationships with eBay Motors and industry stakeholders.

🎯 Requisitos

• Bachelor’s degree preferred; equivalent work experience will be considered. • 2-4 years of experience in account management, sales, ecommerce, or marketplace environments (eBay, Amazon, Shopify, etc). • Strong written and verbal communication skills, with the ability to present, train, and engage effectively with diverse audiences. • Strong analytical and reporting skills, with the ability to interpret seller performance data and translate insights into actionable growth strategies. • Demonstrated ability to manage multiple accounts and priorities in a fast-paced, performance-driven environment. • Experience in the automotive services industry is highly preferred (recycling, collision repair, estimating, insurance). • Hands-on experience with marketplace listing management, including inventory optimization, pricing strategy, and performance monitoring. • Experience with troubleshooting customer issues in SaaS, ecommerce, or marketplace platforms. • Proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook. • Ability to travel approximately 30% as required for customer visits and industry events.

🏖️ Benefícios

• EQUAL OPPORTUNITY EMPLOYER