Sol Advisor Manager, Clinical Solutions

🕒 Setembro 28

🔔 Pennsylvania – Remoto

🔔 Pennsylvania – Remote

💵 $143.200 - $196.900 / ano

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

👔 Gerente

👻 Score fantasma 10%

O que significa: a chance de ninguém estar realmente contratando para esta vaga.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Por que essa pontuação:

• Aberta há 45 dias.
• As vagas desta empresa costumam ser preenchidas em 24 dias.

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Solventum

SiteLinkedInTodas as Vagas

10.000+ funcionários

🏥 Saúde

📦 Logística

💼 Consultoria

Healthcare • Logistics • Consulting

Solventum é uma empresa focada em saúde, conhecida por suas soluções inovadoras voltadas para melhorar os resultados dos cuidados médicos e odontológicos. A empresa oferece uma variedade de tecnologias médicas, incluindo cuidados avançados para feridas, soluções cirúrgicas e produtos de esterilização. A Solventum também fornece soluções avançadas para cuidados orais, serviços de tecnologia e informação em saúde, e produtos de purificação e filtração para aplicações biofarmacêuticas. Além disso, a Solventum dá forte ênfase à sustentabilidade e educação, oferecendo recursos e treinamento para profissionais de saúde em todo o mundo. Seu compromisso com a inovação e com a melhoria da saúde fez dela uma líder na indústria de saúde, dedicada a aprimorar a segurança dos pacientes e a eficiência dos cuidados médicos.

Descrição

• Lead and develop Solution Advisors supporting Inpatient CDI, Outpatient CDI, and Quality product customer engagements • Drive team performance and accountability to achieve customer satisfaction, adoption, retention, and operational objectives • Partner with Sales, Customer Success, Product Management, Clinical Services, and Executive Leadership to align customer strategies and deliver exceptional outcomes • Establish and execute customer success strategies promoting best practices, solution optimization, and long-term customer value realization • Support team members in resolving complex customer challenges, escalations, and opportunities related to implementation, training, workflow adoption, NLU capabilities, clinical content, and product utilization • Provide coaching, mentorship, and professional development • Identify trends, risks, and opportunities across the customer base and drive proactive plans to improve customer outcomes and business performance • Serve as a trusted advisor to healthcare executives and clinical leaders, helping customers achieve strategic, operational, and financial objectives • Lead organizational change, customer transformation initiatives, and strategic account planning • Utilize data, analytics, and performance metrics to drive customer outcomes and business decisions

🎯 Requisitos

• Bachelor's degree or higher from an accredited institution and 8 years of healthcare industry experience in CDI, healthcare technology, revenue cycle, clinical informatics, or related healthcare software solutions; OR High School Diploma/GED and 12 years of healthcare industry experience in CDI, revenue cycle management, healthcare technology, customer success, consulting, implementation, or customer support leadership • Four (4) or more years of people leadership experience managing customer-facing, consulting, implementation, customer success, or support teams • Experience supporting successful implementation, adoption, optimization, or utilization of CDI software and technology solutions • Three (3) or more years of experience leading managers and/or multi-level customer-facing organizations • Three (3) or more years of experience developing and executing customer success, adoption, or service delivery strategies • Experience working directly with healthcare provider organizations and executive stakeholders • Experience managing customer escalations, complex business issues, and cross-functional initiatives • Ability to travel up to 25% domestically • Experience with Solventum CDI solutions and clinician productivity technologies • Strong understanding of Clinical Documentation Integrity, revenue cycle, quality reporting, and healthcare reimbursement methodologies • Experience working with healthcare executives including CFOs, CIOs, CMIOs, CNOs, CDI Directors, Physician Advisors, and physician leadership teams • Proficiency with Microsoft Office applications, including Excel, PowerPoint, Word, and Teams • Must be legally authorized to work in country of employment without sponsorship for employment visa status

🏖️ Benefícios

• Medical, Dental & Vision • Health Savings Accounts • Health Care & Dependent Care Flexible Spending Accounts • Disability Benefits • Life Insurance • Voluntary Benefits • Paid Absences • Retirement Benefits • Company-paid travel arrangements and related expenses for required on-site onboarding • Remote work arrangement

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