Donation Support Coordinator

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🕒 Julho 30

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Southern Legacy of Life (formerly ARORA)

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 1987

🏥 Saúde

🤝 Sem Fins Lucrativos

Healthcare • Non-profit

A Southern Legacy of Life é uma organização sem fins lucrativos que coordena doações de órgãos, olhos e tecidos em Arkansas. Há décadas, atua como ponte entre generosos doadores e receptores de transplante, operando um registro de doadores, oferecendo apoio e recursos compassivos às famílias dos doadores e fazendo parcerias com hospitais e profissionais de saúde para maximizar as oportunidades de doação. A organização lidera a educação e alcance comunitário, organiza eventos e programas de voluntariado e mantém escritórios em Little Rock e Fayetteville para atender suas áreas de serviço em todo o estado.

Descrição

• The Donation Support Coordinator I (DSC I) is primarily responsible for answering incoming and making outgoing calls which communicate and promote organ, tissue, and eye donation • DSC I is to facilitate donation through the acts of taking referrals via the telephone and computer (iReferrals) referrals • The DSC I will enter data into SLL's referral database • Answers in-coming calls for donor referrals in a prompt and professional manner • Responds appropriately to potential donor referrals by phone and conducts a comprehensive initial assessment of potential donors' medical status according to SLL, FDA, and AATB guidelines • Completes appropriate data entry and documentation in a timely and thorough manner and maintains proper documentation of activities • Facilitates ongoing communication with the health care team, funeral home, family or other agency during the evaluation of referred potential tissue donors • Maintains regular and punctual attendance at assigned work location • Accurately document timekeeping records • Completes and maintains appropriate documentation in a timely and thorough manner including activities such as training documentation, mileage, expenses, electronic schedule of SLL events, and other forms • Proofs work for accuracy and completeness • Demonstrates professional appearance, behavior and standards in all business dealings and interactions

🎯 Requisitos

• High school diploma or equivalent required • Possess strong organization and interpersonal skills • Possess effective communication and listening skills • The ability to practice with a high degree of autonomy in a self-directed manner that demonstrates innovation and creativity • Consistent demonstration of attention to detail, precision, accuracy, and customer satisfaction • Possess strong prioritization skills and the ability to effectively manage multiple projects and tasks • Ability to utilize general office equipment, software, and must be proficient in Microsoft Office Suite.

🏖️ Benefícios

• Works in normal office environment and other locations as essential and secondary functions necessitate • Remote workers should have a dedicated workspace that maintains HIPAA compliance • Infrequent travel required by personal vehicle to fulfill the duties and responsibilities of the position • May require travel by commercial or chartered aircraft • Non-smoking office