Business AI Operations Lead

🕒 Julho 31

🗽 New York – Remoto

🗽 New York – Remote

⏰ Tempo Integral

🟠 Sênior

⚙️ Operações

👻 Score fantasma 10%

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Spreedly

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2013

💼 Consultoria

📦 Logística

💳 Fintech

💰 $75.000.000 Private Equity Round em 2019-11

Consulting • Logistics • Fintech

Spreedly é uma plataforma de orquestração de pagamentos que ajuda comerciantes, agregadores e fintechs a otimizar e escalar suas operações de pagamento. Ao oferecer acesso a um amplo ecossistema com centenas de gateways, PSPs e ferramentas antifraude em múltiplas moedas, a Spreedly permite que as empresas gerenciem infraestruturas de pagamento complexas com facilidade. Sua plataforma dá suporte a bilhões de transações globais, fornecendo inteligência multissetorial para melhorar as taxas de aprovação. Com foco em soluções de pagamento flexíveis e seguras, a Spreedly armazena mais de um bilhão de métodos de pagamento em um vault (cofre) compatível com PCI Nível 1, reduzindo a carga regulatória para seus usuários.

Descrição

• Lead AI workflow discovery across Product, Engineering, and other R&D functions. • Partner with stakeholders to understand business needs, operational challenges, and existing processes. • Identify opportunities where AI and automation can reduce manual work, improve execution, or increase productivity. • Document and maintain identified R&D opportunities in the shared company AI workflow inventory for prioritization. • Translate selected opportunities into clear requirements, success measures, and implementation plans. • Design and build prioritized AI workflows across R&D and other business functions. • Translate business requirements into practical solutions using approved AI platforms and shared capabilities. • Deliver assigned solutions on time and communicate risks or delays early. • Test solutions with business users, incorporate feedback, and support successful adoption. • Serve as the AI build owner for assigned workflows. • Own solution design, development, testing, launch, maintenance, and ongoing optimization. • Monitor solution performance and identify opportunities for continued improvement.

🎯 Requisitos

• 5+ years of experience in Business Operations, Marketing Operations, process improvement, automation, or a related field. • Hands-on experience designing, implementing, and maintaining operational workflows. • Experience using Claude or similar tools to build AI-enabled business workflows. • Experience with APIs, low-code or no-code platforms, workflow automation, or prompt engineering. • Experience applying AI or automation to improve business processes and productivity. • Strong ability to translate business needs into practical, usable solutions. • Experience with business systems, workflow automation, and modern technology platforms. • Experience with HubSpot, Salesforce, or comparable business platforms. • Demonstrated ability to drive adoption and organizational change without direct authority. • Strong analytical, project-management, communication, and stakeholder-management skills. • Ability to manage multiple priorities across different business functions. • Strong attention to detail and commitment to reliable, maintainable execution.

🏖️ Benefícios

• Competitive salary + Equity • Outstanding Medical and Dental benefits, including 100% employer-paid options • Company-paid Life and Disability insurance • Optional vision and supplemental insurance options, and various Flexible Spending Accounts (FSA) • Open Paid Time Off policy + 12 weeks of paid leave for new parents • Matching 401(k) plan (5% up to $5,000 yearly) • $1,000 annual professional development stipend • Monthly home working/digital lifestyle stipend, new MacBook, and one-time accessory reimbursement • Access to company-paid professional coaching service • Visits to HQ in Durham, North Carolina for remote employees