Regional Learning Manager – Fulfillment

🕒 Agosto 17

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

🦅 Patrocina Visto H1B

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👻 Score fantasma 10%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Stord

Stord

1001 - 5000 funcionários

Fundada em 2015

🍽️ Alimentos e Bebidas

💼 Consultoria

📣 Marketing

Food & Beverage • Consulting • Marketing

A Stord é uma empresa de cadeia de suprimentos em nuvem que combina operações de rede de atendimento com SaaS integrado (OMS/WMS) para impulsionar marcas de e-commerce omnichannel e DTC. Ela oferece serviços de armazenagem, última milha e transporte, roteamento de pedidos, gerenciamento de inventário e ferramentas de entrega voltadas para o consumidor para melhorar a conversão, acelerar o atendimento e proteger a experiência da marca. A Stord atende marcas crescentes B2B e diretas ao consumidor nos setores de alimentos e bebidas, beleza, vestuário e outras categorias de varejo, oferecendo uma rede de atendimento personalizável e uma plataforma de software para otimizar custos e desempenho de entrega.

Descrição

• Own the end-to-end training experience across all fulfillment sites in the region, including onboarding, cross-training, and leadership development • Partner with site and operations leaders to diagnose performance gaps and design targeted learning programs • Conduct in-person and virtual training, train-the-trainer certifications, and floor-level coaching • Monitor training completion, certification status, and skill proficiency; proactively escalate risks • Localize and roll out corporate curricula covering safety, equipment operation, WMS/systems training, and quality standards • Identify content gaps and create or update SOPs, job aids, e-learning modules, and videos • Maintain consistent training standards across the region while allowing site-level flexibility • Track time-to-proficiency, completion rates, safety correlations, and turnover/retention impact • Use performance data to prioritize site and role support needs • Report regional training health to L&D leadership and operations stakeholders • Recruit, coach, and certify site-level trainers and training leads • Develop frontline leaders’ coaching and training capabilities • Support new site launches, peak-season ramp-ups, and process/system rollouts • Achieve target training completion and certification rates, reduce new-hire time-to-proficiency, build certified trainer benches, and link training initiatives to safety, quality, and productivity KPIs

🎯 Requisitos

• 4+ years of experience in learning and development, training, or operations • At least 2 years of experience in a fulfillment, warehouse, manufacturing, or distribution environment • Ability to design and deliver training programs across multiple sites or shifts • Strong partnership and communication skills across cross-functional teams and diverse audiences • Strong facilitation skills for frontline associates and site leadership • Ability to use training and performance data for decision-making and stakeholder storytelling • Willingness to travel regularly across the region, typically 40–60% • Experience with LMS platforms preferred • Familiarity with WMS systems and fulfillment/logistics operations preferred • Instructional design experience preferred • Bilingual Spanish/English a plus depending on site footprint • Lean/Six Sigma or continuous improvement background preferred • Authorization to work in the U.S.

🏖️ Benefícios

• Equal opportunity employer and commitment to diversity • Travel across the region, typically 40–60%

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