Inside Sales Representative

🕒 Julho 22

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Stress-Free

Stress-Free

51 - 200 funcionários

💼 Consultoria

📦 Logística

🏭 Manufatura

💰 Venture Round em 2021-07

Consulting • Logistics • Manufacturing

Stress-Free é uma empresa de serviços habilitados por tecnologia que se concentra na construção de uma marca automotiva nacional. A empresa adquire e gerencia oficinas de serviços automotivos locais, transformando centros de serviços antiquados em oficinas habilitadas por tecnologia e gerenciadas profissionalmente para a próxima geração de veículos.

Descrição

• Convert inbound and outbound calls into confirmed vehicle service appointments. • Achieve and exceed KPIs for conversion rates, upsells, cross-sells, and revenue goals. • Recommend additional repairs, maintenance packages, and service upgrades that benefit the customer. • Provide VIP white glove customer service, ensuring every interaction builds trust and loyalty. • Communicate clearly with customers about services, timelines, and costs. • Use our CRM to track leads, schedule appointments, and document all customer interactions. • Collaborate with shop teams to ensure seamless handoffs and exceptional follow-through.

🎯 Requisitos

• Sales Development / Call Center / Inside Sales experience (automotive experience a plus, but not required). • Strong phone presence with experience handling high call volumes (75–100+ calls/day). • Ability to influence and close without being pushy—consultative, trust-based selling. • Skilled at meeting or exceeding sales and service KPIs. • Proficiency with CRM tools and strong organizational skills. • Fast and accurate typing (40+ WPM). • Thrives in a fast-paced, goal-driven environment while delivering outstanding customer care. • Must reside in the following states: Arizona, California, Florida, Indiana, Michigan, Minnesota, Missouri, Nebraska, Nevada, North Carolina, South Carolina, or Texas

🏖️ Benefícios

• PTO + 6 paid holidays annually • Medical, Dental, and Vision Insurance • 401(k) with 4% employer match • Employee referral program

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