Enterprise Account Manager

Vaga não está no LinkedIn

🔥 14 horas atrás

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $85.000 - $105.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Summit

51 - 200 funcionários

Fundada em 2008

💼 Consultoria

🏨 Hospitalidade

📣 Marketing

Consulting • Hospitality • Marketing

O Summit é uma plataforma SaaS que ajuda empresas a criar, personalizar, encurtar e rastrear URLs e QR Codes, construir páginas de destino amigáveis para dispositivos móveis e analisar o engajamento em campanhas. Oferece links com marca, rastreamento UTM, QR codes dinâmicos, códigos de barras 2D, cartões de visita digitais, integrações (incluindo Shopify e Canva) e uma API voltada para desenvolvedores para automatizar e expandir a gestão de links para equipes e empresas. O Summit atende clientes empresariais com planos gratuitos e empresariais, focando em marketing, experiência do cliente e casos de uso de análise.

Descrição

• Own and grow a portfolio of 250–300 existing enterprise customer accounts • Manage accounts across infrastructure, cloud, and managed services • Build customer relationships and ensure ongoing value from Summit’s solutions • Maintain proactive engagement to understand evolving customer needs • Identify and drive upsell, cross-sell, and service expansion opportunities • Own renewal strategy and execution • Partner with internal teams to align solutions with customer needs • Monitor account health, usage trends, and risk signals to address churn and contraction • Maintain accurate forecasting and pipeline visibility • Deliver net revenue retention and portfolio growth • Expand recurring revenue through upgrades, add-ons, and new services • Maintain account plans covering risks, opportunities, and next steps • Achieve retention and growth targets

🎯 Requisitos

• Comfortable owning long-term customer relationships and revenue outcomes • Motivated by performance tied to retention and revenue expansion • Proactive, structured approach to account planning and growth • Ability to identify expansion opportunities and position additional solutions • Strong relationship management with focus on revenue outcomes • Organized and disciplined across multiple accounts and priorities • Experience in account management within infrastructure, cloud, or managed services • Strong understanding of recurring revenue models • Experience driving expansion within existing customer bases • Ability to navigate technical conversations and solution positioning

🏖️ Benefícios

• Flexible Time Off • Medical, Dental & Vision coverage with HSA/HRA options • 401(k) with 4% match • Paid Parental Leave • Life & Disability Insurance • Wellness Support for mental and physical health • Free Colocation & Cloud Access • Work From Anywhere – remote-friendly by design • A low-ego, get-it-done culture

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