Account Manager

Vaga não está no LinkedIn

🕒 Maio 28

🗽 New York – Remoto

🗽 New York – Remote

💵 $63.000 - $72.100 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

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TCGplayer (an eBay company)

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

Fundada em 2008

🛍️ Comércio Eletrônico

🎮 Jogos

🏪 Marketplace

eCommerce • Gaming • Marketplace

A TCGplayer é um proeminente marketplace online que fornece recursos e uma plataforma para itens colecionáveis de jogos. Como uma empresa do grupo eBay, a TCGplayer se esforça para tornar o mercado de colecionáveis mais conectado e eficiente, reunindo informações sobre jogos colecionáveis de todo o mundo para torná-las acessíveis e úteis. Com foco na comunidade, diversidade e crescimento profissional, a TCGplayer tem uma cultura forte enraizada na busca pelo conhecimento e paixão pelo que fazem. A empresa também é reconhecida como um ótimo lugar para trabalhar, promovendo inovação e colaboração entre os membros de sua equipe.

Descrição

• Lead a portfolio of established sellers, using data, strategy, and partnership to help them reach their next stage of growth. • Drive adoption of key tools and programs, provide trusted guidance, and be the connective force that turns TCGplayer into every seller’s most reliable growth partner. • Protect and grow revenue by leading a defined portfolio of Professional-tier sellers with consistent engagement and follow-through. • Implement structured adoption campaigns that drive use of key marketplace programs (Direct, POS, International). • Deliver on weekly customer connection goals through a balance of proactive outreach and responsive support. • Partner with cross-functional teams (Product, Marketing, RevOps, and Seller Marketing) to surface seller insights, identify friction points, and inform new solutions. • Champion seller feedback by contributing to the Voice of Seller pipeline and helping shape enablement playbooks and workflows.

🎯 Requisitos

• Proven experience managing customer relationships or portfolios in a growth-driven marketplace, SaaS, or eCommerce environment. • A track record of delivering measurable results across retention, adoption, and revenue growth. • Strong communication and consultative skills with the ability to build trust, influence decisions, and translate insights into action. • Comfort working with data, dashboards, and CRM tools to identify trends and prioritize impact. • Passion for process, with an ability to follow playbooks while contributing ideas to improve them. • Curiosity and initiative - a proactive problem solver who looks for ways to add value without waiting for direction. • Empathy and resilience - committed to helping sellers succeed even through challenges or change.

🏖️ Benefícios

• Target bonus • Restricted stock units (as applicable) • Full range of medical, financial, and/or other benefits • 401(k) eligibility • Various paid time off benefits such as PTO and parental leave