Website Performance Manager

🕒 Agosto 22

🗽 New York – Remoto

infoinfo

💵 $65.000 - $80.000 / ano

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

👔 Gerente

👻 Score fantasma 10%

infoinfo

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Team Velocity

Team Velocity

201 - 500 funcionários

Fundada em 2005

📣 Marketing

💼 Consultoria

🚘 Automotivo

Marketing • Consulting • Automotive

A Team Velocity é um provedor líder de tecnologia de marketing especializado na indústria automotiva. Sua plataforma, Apollo Ads, integra tecnologia de marketing inteligente que permite que concessionárias de automóveis anunciem seus veículos de forma eficaz e engajem os consumidores ao longo do ciclo de vida da propriedade. Ao fornecer ofertas personalizadas, baseadas em pagamentos, e experiências online contínuas, a Team Velocity capacita as concessionárias a aumentar a fidelidade do cliente e incrementar as vendas, retenção de serviços e trocas.

Descrição

• Own the website relationship for automotive dealership clients • Drive the vision and delivery of website products using a proactive approach • Respond to dealership inquiries quickly and resolve most issues instantly • Manage product retention and present revenue- and non-revenue-generating enhancements • Support portfolio application growth through upsell, expansion, and upgrade opportunities • Build and maintain client relationships and manage full or complex account loads • Understand and articulate user problems while triaging and prioritizing bugs and issues • Execute monthly customer reporting covering KPIs, engagement rates, lead submissions, behavior, Google Analytics, SEO, and customer priorities • Assess, prioritize, and present customer feature requests to leadership • Communicate priorities, timelines, and deadlines while providing customer guidance • Use Salesforce to create product backlogs, track cases, and monitor team efficiency • Manage account progress and results independently to retain external clients • Collaborate with digital, creative services, and other departments to coordinate priorities and support dealers • Recommend site performance improvements and enhancements, including creative services, third-party advisements, and responsive design

🎯 Requisitos

• BS/BA in related discipline OR an equivalent combination of education and work experience • Minimum of 2–3 years' progressive and successful experience in retail automotive digital strategy, automotive agency, and/or automotive retail management • Understanding of dealership operations and ability to work effectively with all levels within the dealership • Working knowledge of digital marketing strategy for websites and advertising, including SEM, display, SEO, Google Ads, and Bing • Google certifications (Ads, Analytics, Video, Mobile, etc.) • Written, verbal, phone communication, and interpersonal skills • Customer service and relationship management skills • Ability to work independently in a team environment • Knowledge of Salesforce • Proficiency with MS Office: Word, Excel, and PowerPoint • Working knowledge of HTML, CSS, website strategy and concepts, website analytics tools, and Google Analytics • Solid analytical skills and data-driven thinking • Ability to support 8:30AM–5:30PM Eastern business hours • Candidates must reside in the Continental U.S.; Eastern or Central time zones highly preferred

🏖️ Benefícios

• Up to $15K in annual bonus/commission opportunities • Medical insurance • Dental insurance • Vision insurance • 401(k) with matching • Paid vacation • Wellness benefits • Remote work arrangement

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