Enterprise Account Manager

🕒 Outubro 8

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

👻 Score fantasma 10%

O que significa: quão provável esta vaga está aberta sem contratação ativa.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

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TeamViewer

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

☁️ SaaS

🤝 B2B

🏢 Corporativo

💰 Series unknown em 2009-02

SaaS • B2B • Enterprise

A TeamViewer é uma empresa de software que oferece ferramentas seguras e baseadas na nuvem para acesso remoto, suporte remoto e experiência digital para funcionários (DEX) destinadas a equipes de TI e empresas. Sua plataforma combina controle remoto, monitoramento e gestão de endpoints, remediação automática e fluxos de trabalho de realidade aumentada para operações de linha de frente — com integrações em sistemas como Microsoft Intune, ServiceNow e Salesforce. A TeamViewer atende negócios de todos os tamanhos com ofertas empresariais especializadas (Tensor, DEX, Frontline), enfatizando segurança, conformidade e gerenciamento escalável de dispositivos.

Descrição

• Own a book of 20–40 enterprise accounts as the sole account owner • Retain and grow existing enterprise customers, with accountability for gross retention, net revenue retention, and expansion • Build and maintain account plans covering stakeholder maps, renewal timelines, adoption status, expansion hypotheses, and risk • Run renewals proactively with clear value narratives and negotiate commercial terms, including multi-year agreements • Identify, qualify, and close expansion opportunities involving additional seats, products, and use cases • Forecast renewals and expansion weekly in Salesforce, maintaining current stages, next steps, and close dates • Receive qualified opportunities from the Enterprise Account Specialist desk when accounts grow past $10K • Pass sub-$10K upsells within owned accounts to the specialist desk for booking • Partner with Enterprise Solution Engineers on technical validation and solution design • Collaborate with Customer Success and Support to resolve retention risks • Work with partners, distributors, and resellers on channel-procured opportunities • Provide customer and market insights to Product, Marketing, and leadership • Contribute to customer references, case studies, and customer events • Achieve gross and net revenue retention targets and expansion quota • Maintain current account plans and known renewal paths, with clean handoffs across Account Executive and Specialist teams

🎯 Requisitos

• 3+ years in enterprise account management, renewals, or customer-facing sales with existing customers • SaaS or technology experience required • Proven record of retaining and expanding a book of business against retention and expansion targets • Strong commercial skills: negotiation, multi-year structuring, and navigating procurement in mid-size and large organizations • Consultative, solutions-focused approach with the ability to engage IT leaders and business stakeholders on value and roadmap • Disciplined operator: weekly forecasting, account planning, and CRM hygiene (Salesforce) • Excellent communication and presentation skills; comfortable in executive conversations • Entrepreneurial attitude with the ability to work in a rapidly changing, high-growth environment • Spanish is a plus but not a requirement • Up to 40% domestic travel • Ideal candidate resides in the West or Central Time Zone of the USA

🏖️ Benefícios

• Competitive compensation and bonuses • Flexible PTO and paid holidays • 401(k) with employer matching • Comprehensive Health insurance package including 100% employer-paid medical coverage • Up to 12 weeks of Parental Leave • Basic Life Insurance • Short-Term & Long-Term Disability, 100% employer-paid • Quarterly teambuilding events • Leadership luncheons • Companywide “All Hands” meetings • Open door policy • Business casual dress code • Professional and personal growth opportunities • Workplace accommodations or adjustments during the application or hiring process