Engagement Manager I

🕒 4 dias atrás

☕ Washington – Remoto

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💵 $80.000 - $120.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

👻 Score fantasma 0%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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TEKsystems

10.000+ funcionários

Fundada em 1983

💼 Consultoria

🎯 Recrutamento

🏢 Corporativo

Consulting • Recruitment • Enterprise

A TEKsystems é uma empresa global de serviços de TI e negócios que oferece consultoria em tecnologia, soluções de talento, serviços gerenciados e recrutamento de força de trabalho para clientes empresariais. A empresa fornece serviços em nuvem, digitais e de dados (incluindo IA/ML e automação), inovação em aplicações, transformação Agile/DevOps, operações tecnológicas e experiência digital, além de operar programas de talento e serviços gerenciados em grande escala. A TEKsystems atua em diversos setores (serviços financeiros, saúde, setor público, telecomunicações, varejo/manufatura, energia e mais), mantém parcerias tecnológicas com principais provedores de nuvem e software e reporta mais de US$ 7 bilhões em receita anual e mais de 100 localidades em todo o mundo.

Descrição

• Oversee engagements to ensure objectives are met, delivered on time, and within budget • Ensure internal compliance requirements are met • Manage engagement finances, including budgeting, forecasting, and profitability • Ensure efficient resource utilization and optimize team performance and engagement outcomes • Identify potential risks and implement mitigation strategies • Build and maintain relationships with client stakeholders and align services with long-term goals • Provide regular progress, challenge, and outcome updates to internal and external stakeholders • Prepare performance reports and present them to senior management and clients • Lead engagement teams, mentor junior resources, and foster collaboration • Drive client satisfaction and retention by delivering high-quality services and promptly addressing issues • Identify upsell and cross-sell opportunities with sales/practice partners to contribute to organic growth • Quantify business benefits of engagement outcomes throughout the engagement lifecycle

🎯 Requisitos

• Bachelor’s Degree or equivalent experience • Minimum of 3 years of experience in project management • Excellent oral and written communication skills (English language) • Analysis and problem-solving skills • Time management and organizational skills • People management skills • Experience in project management fundamentals or as an acting Scrum Master • Exposure to professional services agreements including the change management process • Exposure to IT Managed Services, project management classes, and other IT certifications • Demonstrated project risk analysis and mitigation skills • Preferred: Experience in the IT Professional Services industry • Preferred certifications: PMP and/or IAOP (Outsourcing Professional) & Scrum Master certification • Preferred exposure to Agile methodologies: Scrum, Kanban, SAFe, XP • May require travel several times per year

🏖️ Benefícios

• Additional earnings may be available through incentive programs like annual bonuses, profit sharing, etc. • Medical, Dental, and Vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life and AD&D for employee and dependents) • Short and Long-Term Disability • Health Spending Account (HSA) • Transportation Benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) • Fully remote position

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