Account Manager, Payer Solutions

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🕒 Ontem

🏰 Missouri – Remoto

🏰 Missouri – Remote

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

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The Cigna Group

SiteLinkedInTodas as Vagas

10.000+ funcionários

🏥 Saúde

🛡️ Seguros

Healthcare • Insurance

O Grupo Cigna é uma empresa global de serviços de saúde que oferece produtos e benefícios de seguro médico, odontológico, farmacêutico, comportamental e suplementar para indivíduos, famílias, empregadores, corretores, prestadores de serviços e beneficiários do Medicare. Oferece planos de grupo patrocinados por empregadores, planos individuais e familiares (incluindo ofertas de Inscrição Aberta), Medicare, seguro de saúde internacional cobrindo mais de 200 países, e serviços digitais para membros através da plataforma myCigna (incluindo telemedicina e gestão de sinistros). Seus produtos são disponibilizados por meio de subsidiárias operacionais como a Cigna Health and Life Insurance Company e outras afiliadas regionais.

Descrição

• Manage day-to-day client relationships through comprehensive knowledge of clients’ benefit plans and product offerings • Interact daily with clients, consultants, and producers to provide preventative consultation, analysis, and issue resolution • Manage and execute client benefit requests, including benefit changes, product upsells, new groups, terminations, and escalated issues • Lead new group and product implementations, including internal meetings to ensure collaboration, timelines, and quality standards • Lead client-centric team meetings to review operational performance against client expectations and needs • Collaborate with Account Directors and cross-functional operational teams on client activity, expectations, and service needs • Review performance metrics to promote client satisfaction, profitability, and retention

🎯 Requisitos

• Bachelor’s degree in a related field or equivalent experience • Ability to work in a fast-paced entrepreneurial environment and adapt to changing priorities and requirements • Strong organizational skills and attention to detail • Ability to work independently and manage, prioritize, and handle numerous tasks simultaneously • Strong written and verbal communication skills • Team-oriented and able to thrive in a matrix environment • Experience collaborating with multiple matrix partners • Self-motivated and driven • Client-facing skills • Solid computer skills, including the ability to build PowerPoint presentations and learn new programs • For occasional or permanent home work, cable broadband or fiber optic internet service with at least 10 Mbps download and 5 Mbps upload