QA Engineer – SaaS Platform

🕒 Maio 19

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The Hello Team

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2021

🏥 Saúde

🛡️ Seguros

📦 Logística

Healthcare • Insurance • Logistics

A Hello Team é uma fornecedora B2B de soluções estruturadas para contratação offshore e gerenciamento de força de trabalho. Eles recrutam, contratam e operam equipes dedicadas nearshore e offshore em mais de 30 países, oferecendo serviços de staff remoto, BPO, atendimento e construção de call centers com recrutamento local, supervisão operacional baseada nos EUA, treinamento e gestão de força de trabalho em tempo real. A empresa enfatiza responsabilidade, monitoramento de desempenho e alinhamento cultural para clientes nos setores de saúde, seguros, imobiliário, serviços profissionais e outros.

Descrição

• Test new features and bug fixes across Employee, Client, and Admin portals before release • Perform full regression testing before deployments • Create detailed bug reports in Asana, including reproduction steps, severity, environment details, and supporting evidence • Validate bug fixes before closing tickets • Proactively test edge cases across devices, user roles, and environments • Conduct daily check-ins with the development team to track progress and resolve blockers • Maintain a log of known issues and provide weekly status updates to the CEO • Review user stories and acceptance criteria to ensure proper testing coverage • Own the end-to-end QA process and ensure platform quality before release

🎯 Requisitos

• Proficient level of English (written and spoken) • 4+ years of QA experience in SaaS or web applications • Strong bug documentation and reporting skills • Strong analytical, problem-solving, and attention to detail skills • Experience working in business-critical SaaS environments • Experience writing bug reports in Asana, Jira, Linear, or similar tools • Experience testing platforms with multiple user roles • Ability to work independently and manage the QA cycle • Experience working with offshore development teams • Comfortable on live video calls with US-based stakeholders • Experience in HR tech, payroll, workforce management, or staffing software, strongly preferred • Positive attitude and the ability to learn and adapt quickly

🏖️ Benefícios

• 100% remote work • Full-time position with 40 hours weekly • Great work environment with potential for growth