Supporter Experience Manager

🕒 Setembro 10

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $79.040 - $87.360 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

🗣️🇺🇸🇬🇧 Inglês obrigatório

De onde vem esta vaga

Publicada na página de carreiras da The Trevor Project, não em um site de vagas

Vista pela primeira vez pelo Remote Rocketship Setembro 10

Ainda aberta no site da The Trevor Project. Verificada 52 minutos atrás.

Logo of The Trevor Project

The Trevor Project

501 - 1000 funcionários

Fundada em 1998

🏥 Saúde

💼 Consultoria

🤲 Filantropia

Healthcare • Consulting • Charity

O Trevor Project é a principal organização sem fins lucrativos de prevenção ao suicídio e intervenção em crises para jovens LGBTQ+, oferecendo suporte de aconselhamento 24 horas por dia, 7 dias por semana. Eles oferecem uma gama de serviços, incluindo apoio em crises, advocacy, pesquisa, suporte entre pares e educação pública para promover o bem-estar dos jovens LGBTQ+. A organização realiza pesquisas para informar formuladores de políticas, apoia uma comunidade internacional através do TrevorSpace e educa aliados e educadores sobre as necessidades dos jovens LGBTQ+. O Trevor Project se engaja com a comunidade por meio de parcerias, oportunidades de voluntariado e iniciativas de arrecadação de fundos, com o objetivo de criar um ambiente de apoio para jovens LGBTQ+ em toda parte.

Descrição

• Own end-to-end logistics and project management for donor cultivation and stewardship events • Oversee brand presence and messaging integration across event touchpoints • Manage vendors, venues, catering, AV, contracting, invoicing, and post-event close • Develop run-of-show documents, production schedules, event timelines, and budget trackers • Coordinate RSVPs, guest communications, attendee management, signage, printed collateral, and name tags • Serve as the primary day-of contact for vendors, venues, and on-site logistics • Partner with the Director of Supporter Experience to align strategy and logistics • Support executives, board members, and VIP stakeholders with briefings, materials, and logistics • Develop decentralized event models and supporter materials for local gatherings • Project-manage logistics for internal revenue channel groups • Lead activations for Pride Month, Mental Health Awareness Month, National Suicide Prevention Month, and Trevor’s Birthday • Support strategic engagements, conferences, panels, tabling opportunities, and group activities • Coordinate advancement engagement for board and executive participation in events and speaking roles • Drive non-event supporter experience and virtual engagement initiatives, including webinars and digital materials • Implement post-event stewardship plans and donor journeys • Coordinate follow-up, thank-you workflows, action items, and strategic outcome documentation • Manage event data in Salesforce, including RSVPs, outcomes, engagement history, and donor touchpoints • Use Asana and Google Workspace for timelines, assignments, and cross-team visibility • Communicate updates, flag risks, escalate appropriately, and manage up • Handle confidential donor information and wealth screening data • Foster belonging, equity, and inclusion for staff, volunteers, and supporters

🎯 Requisitos

• Demonstrated experience managing events from concept through execution, including logistics, vendor coordination, and day-of operations; experience in a nonprofit or mission-driven organization preferred, and transferable experience from adjacent fields will be considered • Strong project management skills, including the ability to manage multiple events simultaneously, maintain detailed timelines, and meet deadlines in a fast-paced environment • Experience with CRM or donor database platforms (Salesforce preferred; comparable platforms or transferable experience considered) • Experience with project management tools such as Asana, or similar platforms • Proficiency in Google Workspace, including experience with document management and mail merge functions • Familiarity with peer-to-peer fundraising platforms such as GoFundMe Pro, or similar tools • Excellent written and verbal communication skills, with the ability to work effectively with internal teams, vendors, and external stakeholders • Strong attention to detail and a solutions-oriented approach to problem-solving • Ability to work occasional evenings or weekends as required by event schedules • Proficiency in spoken and written English • Authorization to work for any employer in the United States is required • The Trevor Project will not sponsor a work visa for this role

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Desenvolvido por Lior Neu-ner. Adoraria receber seu feedback — entre em contato por DM ou pelo e-mail support@remoterocketship.com
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