Senior Business Manager, Account Manager

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🕒 Ontem

🌲 North Carolina, Rhode Island – Remoto

🌲 North Carolina – Remote ⚓ Rhode Island – Remote

⏰ Tempo Integral

🟠 Sênior

💰 Gerente de Contas

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Thermo Fisher Scientific

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1956

🏥 Saúde

📦 Logística

🏭 Manufatura

Healthcare • Logistics • Manufacturing

A Thermo Fisher Scientific é a líder mundial em servir à ciência, com receita anual de mais de US$ 40 bilhões. Sua missão é capacitar os clientes a tornar o mundo mais saudável, limpo e seguro, apoiando a pesquisa em ciências da vida, solucionando desafios analíticos complexos, aumentando a produtividade dos laboratórios e melhorando a saúde dos pacientes por meio de diagnósticos e do desenvolvimento de terapias que transformam vidas. Com uma equipe global, oferece tecnologias inovadoras e serviços farmacêuticos por meio de marcas como Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon e PPD.

Descrição

• Develop and manage strategic relationships with commercial clients in pharmaceutical services and manufacturing operations • Serve as the primary liaison between clients and internal teams to support growth and exceptional service delivery • Lead client partnerships, manage complex portfolios, and identify expansion opportunities • Oversee demand planning, forecasting, contract negotiations, and financial performance • Act as internal client advocate and lead customer meetings, site visits, and business reviews • Ensure service levels and planning and technical information exchange between site departments and customers • Coordinate resolution of significant client issues and implement corrective action plans • Ensure client and Thermo Fisher Scientific compliance with contractual requirements • Represent Business Management on process improvement and capital project teams • Partner with Sales to identify product and service expansion opportunities • Complete commercial assessments and analyze data using Excel • Explore marketplace changes, risks, and opportunities to build demand models • Verify forecast congruency with contractual commitments and accurate representation in S&OP • Assist with annual commercial revenue budgets and annual operating plans • Support quotations and technology-transfer and manufacturing-supply-agreement negotiations • Identify and renegotiate unfavorable business terms and amend new arrangements to existing MSAs • Build extended service proposals using quotation tools • Implement client contract requirements, including pricing, payment terms, contract terms, yield reconciliation, and related provisions

🎯 Requisitos

• Bachelor's degree required; Business, Finance, Management, Supply Chain, Life Sciences, or related discipline preferred • PMP certification beneficial • 5–8 years of experience in the pharmaceutical/biotech industry or a regulated manufacturing environment, preferably CDMO • Experience managing commercial contracts and pricing strategies • Experience with S&OP and demand forecasting • Experience managing complex client relationships and internal stakeholders • Demonstrated success in business management, client relationship management, or similar commercial roles • Strong understanding of GMP regulations and pharmaceutical manufacturing processes • Advanced financial acumen, including budgeting, forecasting, and business analytics • Strong negotiation and contract management skills • Clear communication and presentation abilities • Proficiency with business systems and Microsoft Office suite • Strong problem-solving skills and ability to manage multiple priorities • Ability to collaborate effectively in a matrix environment • Ability to travel up to 25% as needed • Demonstrated ability to generate business growth and identify new opportunities • Ability to influence others to reach agreements and embrace a course of action • Ability to identify market opportunities for new and existing clients and act accordingly

🏖️ Benefícios

• Annual incentive plan bonus scheme • Healthcare • Range of employee benefits • Outstanding career and development prospects • Innovative, forward-thinking company culture • Reasonable accommodation for individuals with disabilities to participate in the application or interview process and perform essential job functions