Senior Creative Operations Manager

🕒 Setembro 14

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟠 Sênior

⚙️ Operações

👻 Score fantasma 14%

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Toptal

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2010

💼 Consultoria

📣 Marketing

🎯 Recrutamento

💰 Seed Round em 2012-06

Consulting • Marketing • Recruitment

Toptal é uma rede exclusiva dos melhores freelancers do mundo — desenvolvedores de software, designers, especialistas em marketing, especialistas em finanças, gerentes de produto e gerentes de projetos. A empresa oferece às organizações acesso a profissionais altamente qualificados para enfrentar seus projetos mais importantes. As soluções da Toptal permitem que as empresas contratem, com rapidez e flexibilidade, talentos de ponta para diversas funções, incluindo desenvolvedores, designers e especialistas em finanças, entre outras. Esses profissionais são rigorosamente testados e avaliados para garantir alta qualidade e uma excelente taxa de sucesso de contratação após período de teste, de 98%. Com presença global e foco na adoção de competências avançadas, como blockchain e IA, a Toptal está liderando o futuro do trabalho sob demanda. As empresas contam com a Toptal para acessar talento freelancer de alta qualificação em vários setores, garantindo que possam formar equipes extraordinárias com rapidez e eficiência, conforme as necessidades de cada projeto.

Descrição

• Own the operational side of the creative process from intake through delivery • Serve as primary operations partner for complex creative projects, including advertising campaigns, video, podcasts, social, and other cross-channel initiatives • Develop project plans, roadmaps, timelines, and milestones • Maintain accurate project information and status in project management tools • Review creative briefs and manage the Creative Team’s weekly intake process • Ensure projects are clearly defined, appropriately scoped, prioritized, and ready before kickoff • Identify and resolve gaps, questions, risks, capacity constraints, dependencies, and timeline impacts • Partner with Creative Leads and cross-functional stakeholders to balance priorities, resources, and deadlines • Facilitate project kickoffs and weekly status meetings • Document deliverables, owners, timelines, decisions, and next steps • Provide regular project updates and reporting on priorities and project health • Escalate complex or high-impact issues to the Director of Creative Operations with context and recommended solutions • Identify opportunities to streamline workflows, improve processes, and increase operational efficiency • Build relationships with Creative Leads and cross-functional stakeholders • Improve and document Creative Operations processes • Help develop scalable onboarding resources and processes • Implement improvements that increase efficiency, clarity, and predictability across the creative workflow

🎯 Requisitos

• Bachelor’s degree is required • 5+ years of project or creative operations experience within an advertising agency, design studio, creative department, or similar environment • Demonstrated experience managing multiple creative projects with competing priorities and deadlines • Strong understanding of creative workflows and ability to translate business needs into clear, actionable project plans • Experience with project management platforms such as Asana, Jira, Trello, Monday.com, or similar tools • Outstanding written and verbal communication skills • Strong organizational skills and exceptional attention to detail • Ability to remain calm, resourceful, and solutions-oriented under tight deadlines or shifting priorities • Strong relationship-building and collaboration skills across Creative and non-Creative teams • Proactive mindset and demonstrated ability to identify process-improvement and operational-efficiency opportunities • Ability to work independently, exercise sound judgment, and take ownership • Ability to work in a fast-paced, rapidly growing company and handle varied challenges, deadlines, and contacts • Must work within one hour of Eastern Time (US) • Applicants must be authorized to work in the US at the time of hire • Resumes and communication must be submitted in English • Regularly and reliably attend scheduled virtual team meetings on camera • Work independently with minimal supervision • Use all required digital collaboration tools • Prioritize and self-manage workflows and deadlines

🏖️ Benefícios

• Participation in a 401(k) retirement plan • Medical, dental, and vision health insurance plans • Basic life insurance coverage • Short-term and long-term disability coverage • Flexible spending accounts • Dependent care accounts • Health savings accounts • Access to telehealth virtual doctors • Employee assistance program • Flexible paid time off • Fully remote workforce / remote position • Virtual team meetings and digital collaboration tools

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