Inside Sales Manager

🕒 Setembro 21

🏄 California – Remoto

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💵 $130.000 - $150.000 / ano

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

⬇️ Vendas Internas

🦅 Patrocina Visto H1B

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👻 Score fantasma 0%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Trace3

501 - 1000 funcionários

💼 Consultoria

🏥 Saúde

📦 Logística

💰 Private Equity Round em 2017-06

Consulting • Healthcare • Logistics

A Trace3 é uma organização de consultoria em TI especializada em soluções de IA, dados, nuvem e cibersegurança. Fundada há 20 anos, a empresa foca em capacitar organizações a se adaptarem ao cenário tecnológico em evolução, fornecendo serviços de consultoria estratégica e soluções inovadoras. A Trace3 tem uma forte presença no espaço de consultoria em tecnologia, com parcerias em áreas como inteligência artificial, análise de dados, soluções em nuvem e consultoria de segurança. Eles visam ajudar empresas a operar, crescer e se transformar, aproveitando a tecnologia de ponta para gerar resultados na economia orientada por dados. A Trace3 também está envolvida em migração para a nuvem, prontidão de dados para IA e relações de capital de risco para oferecer uma experiência de consultoria em tecnologia holística.

Descrição

• Lead regional inside sales representative support strategies • Foster continuous professional growth of the team • Collaborate across departments to innovate tools, refine processes, enhance communication, and improve inside sales efficiency • Manage a team while performing individual inside sales representative responsibilities • Deliver an exceptional Total Customer Experience • Provide leadership, guidance, and coaching to direct reports • Onboard and train new hires • Develop strategic plans with regional teams for unique sales scenarios • Ensure ISR expectations, service level targets, and escalation support are met • Implement feedback and solutions to improve sales administration systems, processes, and tools • Manage inside sales operational performance using sales metrics, KPIs, best practices, and workflows • Review and report on sales activities and value tracking for quotes, backlog, and on-time accounts receivables management • Refine strategies to improve margins and increase revenue • Uncover customer insights and identify customer satisfaction trends • Recommend alternative products and solutions based on cost, availability, or specifications • Process customer quotes, orders, and returns • Monitor and approve sales credits, price adjustments, and special allowances • Remain current on customer preferences and product portfolios • Perform other ISR duties as assigned or necessary

🎯 Requisitos

• Jedi level Microsoft Excel skills • Bachelor’s degree from an accredited university in business administrations, supply chain, finance or technical degree preferred • Eight to ten years of experience leading inside or outside sales teams; technology or reseller industry strongly preferred • Management experience in a team-oriented workplace • Outstanding interpersonal employee coaching and development skills • Extensive experience formulating vision and strategy for a sales team • Excellent understanding of sales operations best practices, including KPIs, sales cycle, CRM applications, reporting, forecasting, and sales quotas • Proven ability to work with key stakeholders at client organizations • Ability to recognize and analyze selling approaches, marketing programs, joint value propositions, and business cases around strategic partnerships • Proven track record of effective inside sales capabilities and business development • Effective sales call planning and execution skills • Business acumen to meet revenue, profitability, and customer satisfaction goals • Strong verbal and written communication skills • Ability to write clear, concise emails and speak effectively to multiple organizational levels • Highly organized and detail-oriented • Excellent time management and prioritization skills • Ability to work in a fast-paced, high-volume, evolving work environment • Comfortable meeting deadlines in an entrepreneurial environment

🏖️ Benefícios

• Comprehensive medical, dental and vision plans for you and your dependents • 401(k) Retirement Plan with Employer Match • 529 College Savings Plan • Health Savings Account • Life Insurance • Long-Term Disability • Competitive Compensation • Training and development programs • Major offices stocked with snacks and beverages • Collaborative and cool culture • Work-life balance and generous paid time off

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