Outside Property Associate – Claim Representative

🕒 Setembro 28

💵 $52.600 - $86.800 / ano

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

🚫👨‍🎓 Sem graduação necessária

🗣️🇺🇸🇬🇧 Inglês obrigatório

De onde vem esta vaga

Publicada na página de carreiras da Travelers, não em um site de vagas

Vista pela primeira vez pelo Remote Rocketship Setembro 28

Ainda aberta no site da Travelers. Verificada 9 horas atrás.

Logo of Travelers

Travelers

10.000+ funcionários

Fundada em 1853

💼 Consultoria

📦 Logística

🛡️ Seguros

Consulting • Logistics • Insurance

A Travelers é uma empresa de seguros líder de mercado que se concentra em oferecer cobertura segura e abrangente tanto para indivíduos quanto para empresas. Suas ofertas abrangem uma ampla gama de áreas, incluindo controle de especialidades e riscos, tecnologia e análises, subscrição e vendas. Com forte ênfase no envolvimento comunitário, diversidade e sustentabilidade, a Travelers busca proporcionar um excelente atendimento ao cliente enquanto promove uma cultura de aprendizado contínuo e crescimento profissional. A empresa está comprometida com a inovação e ajuda a se preparar para o futuro planejando para o desconhecido, criando um ambiente intelectualmente estimulante. A Travelers opera internacionalmente, com presença nos EUA, Canadá e Europa, e oferece oportunidades de carreira que vão de profissionais experientes a talentos emergentes.

Descrição

• Participate in structured virtual, classroom, and on-the-job training covering insurance policies, claim processes, systems, and procedures • Review, investigate, and document 1st party property claims under direct supervision • Gather information from policyholders, claimants, witnesses, and third-party providers • Investigate and evaluate relevant facts and documents affecting claims • Determine and apply coverage for building damages according to policy terms • Establish accurate scopes of damages for building and contents losses • Prepare written estimates and/or computer-assisted estimates • Communicate professionally and promptly with customers, claimants, and internal stakeholders • Maintain accurate claim activity records in claim management systems • Adapt to AI, digital transformation, technology implementations, system upgrades, and digital tool rollouts • Assess and inspect all areas of dwellings and structures • Travel to support customers across multiple locations, including overnight travel when required • Progress toward independent claims handling and full claims handling responsibility after the typical 9-12 month program • Perform other duties as assigned

🎯 Requisitos

• Bachelor’s Degree • High School Diploma or GED and one year of customer service experience • Previous internship or work experience in customer service or insurance • Willingness to obtain an active adjuster license where required by state law • Valid driver's license • Proficient in Microsoft Office (Word, Excel, Outlook) • Willingness to learn claims management and estimating software • Strong verbal and written communication skills • Ability to exercise sound judgement and make effective decisions within established authority • Exceptional customer service skills • Attention to detail and organizational skills; ability to manage multiple tasks and prioritize effectively • Basic conflict resolution skills • Ability to assess and inspect dwellings and structures, including roofs, attics, crawl spaces, and confined areas • Ability to carry, set up, and climb ladders weighing approximately 38-49 pounds • Ability to travel extensively, including overnight stays • Acquire and maintain relevant Insurance License(s) and/or a UAS Remote Pilot Certification within three months of starting the job

🏖️ Benefícios

• Health insurance from the first day of employment for employees and eligible family members • 401(k) dollar-for-dollar matching up to the first 5% of eligible pay, subject to an annual maximum • Paying it Forward Savings Program with annual 401(k) contributions for student loan payments • Pension Plan 100% funded by Travelers • Minimum of 20 days Paid Time Off annually • Nine paid company Holidays • Wellness program with tools, discounts, resources, health coaching, and caregiving support • Free professional counseling services and mental health resources • Matching Gift and Volunteer Rewards program • Remote work with mobile work, work from primary residence, or nearest Travelers office • Performance-based cash incentive awards

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Desenvolvido por Lior Neu-ner. Adoraria receber seu feedback — entre em contato por DM ou pelo e-mail support@remoterocketship.com
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