Outside Property Associate – Claim Representative

🕒 Outubro 6

💵 $53.800 - $88.800 / ano

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

🚫👨‍🎓 Sem graduação necessária

🗣️🇺🇸🇬🇧 Inglês obrigatório

De onde vem esta vaga

Publicada na página de carreiras da Travelers, não em um site de vagas

Vista pela primeira vez pelo Remote Rocketship Outubro 6

Ainda aberta no site da Travelers. Verificada 8 horas atrás.

Logo of Travelers

Travelers

10.000+ funcionários

Fundada em 1853

💼 Consultoria

📦 Logística

🛡️ Seguros

Consulting • Logistics • Insurance

A Travelers é uma empresa de seguros líder de mercado que se concentra em oferecer cobertura segura e abrangente tanto para indivíduos quanto para empresas. Suas ofertas abrangem uma ampla gama de áreas, incluindo controle de especialidades e riscos, tecnologia e análises, subscrição e vendas. Com forte ênfase no envolvimento comunitário, diversidade e sustentabilidade, a Travelers busca proporcionar um excelente atendimento ao cliente enquanto promove uma cultura de aprendizado contínuo e crescimento profissional. A empresa está comprometida com a inovação e ajuda a se preparar para o futuro planejando para o desconhecido, criando um ambiente intelectualmente estimulante. A Travelers opera internacionalmente, com presença nos EUA, Canadá e Europa, e oferece oportunidades de carreira que vão de profissionais experientes a talentos emergentes.

Descrição

• Participate in structured virtual, classroom, and on-the-job training covering insurance policies, claim processes, systems, and procedures • Review, investigate, and document 1st party property claims under close supervision • Gather information from policyholders, claimants, witnesses, and third-party providers • Investigate and evaluate relevant facts and documents, including leases, contracts, and by-laws • Determine and apply coverage for building damages according to policy terms • Establish accurate scopes of damages for building and contents losses • Prepare written estimates and/or computer-assisted estimates • Communicate timely and professionally with customers, claimants, and internal stakeholders • Maintain accurate claim activity records in claim management systems • Develop skills and knowledge to independently handle claims after the 9–12 month program • Adapt to new technology implementations, system upgrades, and digital tool rollouts • Participate in the Catastrophe Response Program and deploy to assist customers in other states • Access and inspect all areas of dwellings or structures, including roofs, ladders, attics, crawl spaces, and other tight spaces • Perform other duties as assigned

🎯 Requisitos

• High School Diploma or GED and one year of customer service experience • Bachelor’s Degree • Previous internship or work experience in customer service or insurance • Willingness to obtain an active adjuster license where required by state law • Proficient in Microsoft Office (Word, Excel, Outlook) • Willingness to learn claims management and estimating software • Strong verbal and written communication skills • Ability to exercise sound judgement and make effective decisions within established authority • Exceptional customer service skills • Attention to detail and organizational skills; ability to manage multiple tasks and prioritize effectively • Basic conflict resolution skills • Valid driver's license • Ability to carry, set up and climb a ladder weighing approximately 38 to 49 pounds, walk on roofs, and enter tight spaces • Must reside in the assigned Prince George County, MD territory • Ability to obtain and maintain required insurance license(s) and/or UAS Remote Pilot Certification; generally within three months of starting the role • Ability to participate in the Catastrophe Response Program and deploy to other states

🏖️ Benefícios

• Health insurance coverage for employees and eligible family members from the first day of employment • 401(k) dollar-for-dollar matching up to the first 5% of eligible pay, subject to an annual maximum • Paying it Forward Savings Program for employees with student loan debt • Pension Plan 100% funded by Travelers • Minimum of 20 days Paid Time Off annually • Nine paid company Holidays • Wellness program with tools, discounts, resources, caregiving support, free professional counseling services, and health coaching • Matching Gift and Volunteer Rewards program

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Desenvolvido por Lior Neu-ner. Adoraria receber seu feedback — entre em contato por DM ou pelo e-mail support@remoterocketship.com
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