Enterprise Account Manager

Vaga não está no LinkedIn

🕒 Outubro 13

🤠 Texas – Remoto

🤠 Texas – Remote

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

👻 Score fantasma 15%

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Trend Micro Europe

SiteLinkedInTodas as Vagas

5001 - 10000 funcionários

🔒 Cibersegurança

Cybersecurity

A página oficial do LinkedIn da Trend Micro Europa.

Descrição

• Serve as the primary business contact for customers in the assigned portfolio • Build relationships with key decision-makers, influencers, and stakeholders • Lead strategic and executive conversations connecting platform capabilities to customer goals • Develop multi-year relationships and outcome plans • Identify opportunities to adopt additional platform capabilities and expand customer value • Partner with Platform Success Specialists on adoption trends, lifecycle planning, and outcome gaps • Support renewal readiness by demonstrating value realization throughout the customer lifecycle • Guide customers through modernization and platform consolidation conversations • Build and maintain account plans covering goals, stakeholders, competitive risks, and future opportunities • Track customer health indicators, value milestones, and outcome maturity • Maintain renewal and expansion forecasts based on adoption, usage, and customer priorities • Collaborate with Solutions Engineers, Solutions Architects, Product, Services, and Threat Research teams • Advocate for customers internally and ensure outcomes inform roadmap priorities • Facilitate business reviews, roadmap discussions, and strategic planning sessions • Document customer goals, risks, and success criteria throughout the lifecycle

🎯 Requisitos

• Three to six years' experience in Account Management, Customer Success, Solution Consulting, or a similar customer-facing role • Proven ability to grow existing customer relationships through value and outcome alignment • Experience working with enterprise or strategic customer environments • Understanding of cybersecurity, cloud, or AI-driven security solutions • Strong communication, negotiation, and strategic thinking skills • Familiarity with SaaS recurring revenue models and customer lifecycle processes • Must be authorized to work in the U.S. without employment-based visa sponsorship • Must be a US Citizen

🏖️ Benefícios

• Comprehensive health benefits and paid time off package • Pre-partum, maternity, parental, medical leave and adoption assistance • Mental Health Wellness Program & Annual Wellness Incentive • 401(k) with company match • Pet Insurance • Collaborative and innovative culture • Professional, respectful, and inclusive work environment