Implementation Engineer – Technology Industry

🕒 Outubro 1

🇲🇽 México – Remoto

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

🛠️ Especialista em Implementação

🚫👨‍🎓 Sem graduação necessária

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Truelogic Software

Truelogic Software

501 - 1000 funcionários

Fundada em 2004

☁️ SaaS

🤝 B2B

🏢 Corporativo

SaaS • B2B • Enterprise

Truelogic Software é uma empresa de desenvolvimento de software nearshore especializada em serviços de staff augmentation ágil. Focamos em oferecer desenvolvimento de software sob medida terceirizado, com uma equipe de engenheiros altamente qualificados da América Latina. A Truelogic Software faz parceria tanto com startups quanto com empresas da Fortune 500, oferecendo soluções alinhadas aos fusos horários de seus clientes e garantindo resultados de alta qualidade por meio de colaboração e agilidade na resposta. Com presença em mais de 25 países, a Truelogic valoriza o trabalho remoto para uma melhor qualidade de vida, e seus engenheiros têm experiência em diversos setores, entregando uma ampla variedade de projetos bem-sucedidos globalmente.

Descrição

• Own implementation workstreams end-to-end, from technical scoping and planning through configuration, testing, and go-live. • Build and configure integrations between the platform and agency/customer tools, including Figma, Slack, Microsoft Teams, Adobe, and performance dashboards. • Evaluate integration approaches, data mappings, configuration requirements, and technical trade-offs, providing recommendations. • Collaborate with Product, Engineering, and agency stakeholders throughout implementation and rollout. • Identify and communicate technical risks, blockers, dependencies, and trade-offs. • Understand customer and agency data environments, workflows, and pain points to design tailored onboarding and implementation solutions. • Support repeatable implementation playbooks, technical documentation, training materials, and onboarding processes. • Onboard and informally mentor junior implementation engineers. • Leverage AI-enabled development tools and workflows for engineering, automation, debugging, and operational tasks. • Orchestrate multi-step AI and agent-driven workflows, selecting models, tools, and execution patterns. • Review and harden AI-assisted outputs for security, scalability, maintainability, reliability, and architectural fit. • Support prompts, evaluation frameworks, documentation, and operational context systems. • Contribute to automated evaluation and feedback loops for AI-enabled systems and workflows. • Stay current with platform capabilities, APIs, integration patterns, and AI tooling.

🎯 Requisitos

• 2–5 years of experience in implementation engineering, solutions engineering, technical delivery, or a related technical role, ideally within SaaS, data, analytics, or technology environments. • Working knowledge of APIs, data systems, integrations, and cloud-based architectures such as Google Cloud, Azure, or similar platforms. • Demonstrated ability to independently deliver high-quality technical implementation work on complex projects. • Strong communication skills to present technical work, recommendations, and reasoning to technical and non-technical audiences. • Experience collaborating with cross-functional teams across Product, Engineering, and other business or client-facing functions. • Comfort working in ambiguous environments and adapting to rapidly evolving requirements and priorities. • Strong problem-solving skills and a growth mindset. • Comfortable using AI-enabled development tools and workflows for engineering, automation, debugging, and operational tasks. • Experience orchestrating multi-step AI or agent-driven workflows, including selecting appropriate models, tools, and execution patterns. • Strong judgment reviewing and hardening AI-assisted outputs for security, scalability, maintainability, reliability, and architectural fit. • Experience creating or maintaining prompts, evaluation frameworks, technical documentation, or operational context systems. • Familiarity with automated evaluation and feedback loops for AI-enabled systems and workflows. • Must be currently based in Latin America.

🏖️ Benefícios

• 100% Remote Work: Enjoy the freedom to work from the location that helps you thrive. All it takes is a laptop and a reliable internet connection. • Highly Competitive USD Pay • Paid Time Off • Work with Autonomy • Work with Top American Companies • Engagement activities and a culture supporting well-being and work-life balance • Access to a diverse, global network of 600+ professionals in 25+ countries • Collaboration with seasoned senior talent

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