Director of Customer and Market Success

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🕒 Setembro 25

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🔴 Especialista

👔 Diretor

👻 Score fantasma 12%

O que significa: quão provável esta vaga está aberta sem contratação ativa.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

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Truvant

SiteLinkedInTodas as Vagas

5001 - 10000 funcionários

Fundada em 2019

🍽️ Alimentos e Bebidas

🏥 Saúde

📦 Logística

Food & Beverage • Healthcare • Logistics

A Truvant é uma fornecedora líder de soluções de embalagem e fabricação personalizadas e integradas, com foco em alimentos, saúde e produtos de consumo. Com um compromisso com a inovação e a sustentabilidade, a Truvant colabora de perto com marcas globais para otimizar suas cadeias de suprimentos e melhorar a entrega de produtos nos mercados mundiais. A empresa opera instalações em diversos países, oferecendo serviços que incluem fabricação sob contrato, operações de embalagem e soluções dedicadas projetadas para atender às necessidades de sua clientela diversificada.

Descrição

• Manage multiple existing customer accounts • Lead development of potential new contract manufacturing and packaging opportunities across North America • Lead internal and external activities and drive business development strategies to acquire new customers and increase retention and growth with existing customers • Coordinate with global counterparts to develop and manage relationship plans for large global customers across North America and Europe • Report to the Chief Customer Officer and interface regularly with the Executive Team and CEO • Achieve or exceed annual growth, performance, pricing target, and forecast accuracy goals • Research, analyze, and report on potential new customer and business development opportunities • Develop and achieve annual account objectives and deliverables for North America • Monitor the contract manufacturing and packaging industry for changes, risks, and opportunities • Drive new business development, including consultative solution development, RFP responses, pricing development, and win plans • Manage customer relationship development plans • Facilitate and attend plant tours, conferences, and industry events • Secure internal stakeholder data for customer proposals • Support account retention objectives and lead the customer engagement process • Coordinate startup of new projects with internal departments • Facilitate stakeholder communications during project and program startups • Prepare and communicate timelines and accountability areas • Identify startup issues, develop resolutions, and communicate resolutions internally and externally • Manage CRM reporting and distribute customer activity and opportunity reports • Optimize customer reporting tools and proprietary systems • Engage in strategic and tactical planning to achieve customer sales • Identify improvements in operational efficiency, service levels, and operational differentiation • Manage escalation of service-level concerns • Facilitate questions, resolutions, audits, and sales-related quality requests

🎯 Requisitos

• 5+ years of Contract Manufacturing and/or Contract Packaging experience • 5+ years of CPG/FMCG, Food & Beverage, or Healthcare manufacturing or packaging experience • Extensive customer-facing and solution development experience • Deep understanding of manufacturing, packaging, and/or supply chain operations • Strong track record of delivering results via new business wins or account growth • Experience with large-scale, complex selling to Fortune 500 customers, including $10M+ deals • Deep understanding of financial components to deal development • Deep experience with shared, dedicated, or in-plant/in-DC contract packaging • Ability to work independently and be an outstanding team player • Ability to travel 50%, primarily domestically and occasionally internationally • Ability to distill customer needs to the organization and maintain a strong customer focus • Ability to navigate complex customer organizational structures and build strong relationships • Supply chain management or operations experience is a plus • Strong executive presence • Bachelor's Degree or other related field, or equivalent experience • Master's Degree in Management, Marketing, Finance, or another related field, or equivalent experience preferred

🏖️ Benefícios

• Fully remote work arrangement • Opportunity to work with leading Food & Beverage, Consumer Packaged Goods, and Healthcare brands • Executive-level exposure and collaboration with the Executive Team and CEO • International collaboration across North America and Europe