Sales Executive – CCAAS Solutions

🕒 Setembro 11

🇬🇧 Reino Unido – Remoto (RU)

💵 £100.000 - £140.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🤑 Vendas

👻 Score fantasma 2%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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TTEC Digital

1001 - 5000 funcionários

💼 Consultoria

📣 Marketing

🤖 Inteligência Artificial

Consulting • Marketing • Artificial Intelligence

TTEC Digital é líder em transformação da experiência do cliente, combinando tecnologia e empatia humana para melhorar as interações com o cliente. Com foco em inteligência artificial, tecnologia de central de contato e gestão de relacionamento com o cliente, a TTEC Digital oferece soluções personalizadas para transformação digital de médio porte. Suas ofertas abrangentes incluem análise de dados, estratégia e design de CX, e serviços gerenciados que otimizam o engajamento dos clientes em diversos setores.

Descrição

• Generate business revenue through new clients and expansion of existing business. • Collaborate with Business Development Associates to identify strategic targets and generate opportunities. • Build and manage corporate partner relationships with Microsoft to drive revenue and mutual value. • Create joint target-account strategies and marketing activities that result in new business. • Develop relationships with Microsoft leadership and sales representatives. • Research social media and identify strategic sales opportunities. • Conduct client opportunity assessments and proactively develop account plans. • Build presentations promoting TTEC Digital’s unique selling points. • Develop SOWs and RFPs that meet established margin requirements. • Use client, prospect, and partner feedback to expand account offerings. • Maximize account value by widening offerings within existing accounts. • Present renewal and new-business proposals to client decision makers. • Collaborate with the PMO and Practice to support successful client implementations. • Partner with Client Account Managers to ensure high client satisfaction.

🎯 Requisitos

• Bachelor’s degree in Computer Science, MIS, or relative field experience. • Certification in CX related Microsoft disciplines or possess the knowledge to become certified. • Experience working directly with Microsoft to support client conversations. • 5 years or more experience working with relevant Microsoft technologies in a sales environment. • At least 3 years of experience leading bid and deal teams. • 3 years of experience partnering with Microsoft across multiple commercial teams. • Strong interpersonal skills, integrity and honesty. • Positive, results-oriented, problem-solving mindset. • Ability to gain credibility and provide leadership to clients and the sales team. • Ability to understand and communicate technical concepts across all organizational levels. • Ability to assess customer challenges and pain points. • Consultative selling and negotiation skills. • Ability to work independently and as part of a team.

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