Director, Sales Business Partner

🕒 6 dias atrás

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Twilio

5001 - 10000 funcionários

Milhões de desenvolvedores ao redor do mundo já usaram a Twilio para desbloquear a magia das comunicações e melhorar qualquer experiência humana. A Twilio democratizou canais de comunicação como voz, texto, chat, vídeo e e‑mail ao virtualizar a infraestrutura global de comunicações por meio de APIs simples o bastante para qualquer desenvolvedor usar e, ao mesmo tempo, robustas o suficiente para impulsionar as aplicações mais exigentes do mundo. Ao tornar as comunicações parte do kit de ferramentas de todo desenvolvedor de software, a Twilio capacita inovadores em todos os setores — de líderes emergentes às maiores organizações do mundo — a reinventar a forma como as empresas se relacionam com seus clientes. Fundada em 2008, a Twilio conta com mais de 5.000 funcionários em 26 escritórios, em 17 países e crescendo, com sede em San Francisco e outros escritórios em Atlanta, Bangalore, Berlim, Bogotá, Denver, Dublin, Paris, Praga, Hong Kong, Irvine, Londres, Madri, Munique, Malmö, Mountain View, Redwood City, Nova York, São Paulo, Sydney, Melbourne, Cingapura, Tallinn e Tóquio.

Descrição

• Lead and develop SBPs establishing role clarity & consistency, clear goals and expectations to deliver proactive, strategic impact for GTM success. • Build a high-performance culture focused on collaboration, accountability and growth. • Instill a “think like a salesperson” approach ensuring your team is aligned and in-tune with the sales leader's needs, challenges and opportunities. • Serve as the SBP to a multi-billion dollar business delivering the same capabilities expected of your team. • Business partner to GTM leaders; challenge the status quo. • Shape & execute business strategy to address risks / obstacles / opportunities. • Translate strategy into actionable operational plans & execute. • Voice of sales in cross-functional initiatives. • Execute operational cadences. • Manage forecast and pipeline health; drive predictability for month/quarter/year. • Provide business performance insights; facilitate decision-making. • Produce recurring & ad hoc exec business updates. • Engage & deliver on localized planning & sales ops activities (e.g. headcount, Annual Planning, New Year Readiness, Account Movements, Terr & Quota operationalization) in alignment with Strategic Operations peer function. • Drive local implementation & adoption of transformational programs and sales initiatives. • Identify, plan and execute according to local needs. • Collaborate closely with Strategic Sales Ops peers to ensure SBPs adhere to and execute Strategic Ops defined “playbook” on how we run and plan the business. • Act as a key feedback loop for Sales Operations, ensuring that insights from sales leaders are integrated into our capabilities and broader operational planning. • Partner cross-functionally with sales, finance, HR, systems, marketing, product and other teams to align strategies, execution and deliver on business outcomes.

🎯 Requisitos

• 10+ years of experience in sales operations, sales, strategy consulting; minimum 2+ years directly partnering with senior software/tech sales leaders ($1B+ sales orgs). • Sales Operations related experience in consumption / usage models is preferred • Demonstrated experience leading and developing a high-performing sales business partner function supporting senior sales leaders; including direct people management responsibilities • Proven ability to champion a “think like” a sales leader mindset, anticipate sales leaders’ needs and drive execution. • Deep knowledge of sales strategy, GTM models, planning and operations for large-scale, growth sales organizations. • Exceptional leadership, communication and interpersonal skills with ability to influence and align senior leadership and teams. • Customer centric approach with a focus on integrating customer insights and sales know-how into business strategy and execution. • Exceptional problem-solving skills, analytical mindset, and ability to navigate ambiguity • Ability to lead through influence, drive change and build cross-functional alignment at all levels of the organization. • Strong proficiency in sales planning and operations including sales coverage, segmentation, territory carving, sales compensation strategy and other functions required to partner successfully with peer Strategic Operations function. • Champion a “win as a team” mindset, creating an environment where team members support each other, celebrate successes and have fun while driving results. • Bachelor’s Degree or equivalent years' of experience; graduate degree a plus.

🏖️ Benefícios

• Health care insurance • 401(k) retirement account • Paid sick time • Paid personal time off • Paid parental leave

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