Account Manager

Vaga não está no LinkedIn

🕒 Outubro 1

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

💰 Gerente de Contas

🚫👨‍🎓 Sem graduação necessária

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Underscore Marketing

Underscore Marketing

51 - 200 funcionários

Fundada em 2002

📣 Marketing

💊 Farmacêutico

☁️ SaaS

Marketing • Pharmaceuticals • SaaS

Underscore Marketing é uma agência de marketing focada em resultados, especializada em estratégias promocionais e mídia omnichannel para a indústria de ciências da vida e farmacêutica. Combina planejamento estratégico orientado por dados, análises baseadas em IA/ML (a PINNACLE Planning Suite) e serviços de mídia AOR para impulsionar o engajamento de pagadores e HCP, ativação de pacientes e otimização de gastos promocionais. A empresa se posiciona como uma extensão das equipes de marca, enfatizando o desempenho mensurável, a otimização de orçamento e campanhas omnichannel integradas para alcançar resultados de negócios.

Descrição

• Serve as a primary point of contact for routine client needs and questions • Prepare materials for client-facing meetings • Partner with Project Management to communicate client-facing status updates and follow-ups • Document client requests and priorities and route them to internal partners • Maintain consistent follow-up and clear communication • Collaborate with Project Management to maintain accurate scopes, timelines, and deliverables • Understand project status, client priorities, and delivery risks; ensure communications and follow-ups are accurate and timely • Flag risks early and support the Account Lead/Director in issue resolution • Support planning and execution of media and marketing deliverables • Review presentations, briefs, and reports for accuracy and client alignment • Coordinate cross-functional input from Strategy, Media Activation, Ad Ops, and Data Technology into cohesive deliverables • Develop understanding of client businesses, categories, competitive landscape, and marketing KPIs • Build rapport with day-to-day client contacts • Support Account Lead/Director materials for senior-level discussions • Ensure transparency and consistent agency-client updates • Ensure deliverables reflect client objectives, feedback, and brand standards • Uphold agency processes, SOPs, documentation, versioning, meeting notes, and recaps • Support financial administration, including estimate/fee request coordination, scope context, and forecasting inputs • Monitor pacing, resourcing, and billing checkpoints with Project Management and Media • Support materials for QBRs and financial reviews • Monitor client business trends, competitive activity, and campaign performance • Surface observations and potential opportunities to the Account Lead/Director • Support drafting points of view or light strategic input

🎯 Requisitos

• Bachelor's degree from a four-year college or university, with a degree or concentration in marketing, communications, business, or advertising preferred; or equivalent combination of education and experience • 2–3 years of experience in a digital advertising, media, or marketing environment • Experience managing day-to-day client communications and project workflows • Strong organizational and coordination skills; comfortable juggling multiple workstreams • Foundational understanding of scopes, budgets, and financial tracking • Clear, professional written and verbal communication • Ability to work effectively across disciplines • Resume and brief note outlining healthcare or media experience

🏖️ Benefícios

• The posting states that employee growth is supported • Dynamic, collaborative work environment • Equal employment opportunities and inclusive workplace

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