Manager, Enterprise IT Operations

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🕒 Maio 28

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Underscore Marketing

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2002

💊 Farmacêutico

🤝 B2B

☁️ SaaS

Pharmaceuticals • B2B • SaaS

Underscore Marketing é uma agência de marketing focada em resultados, especializada em estratégias promocionais e mídia omnichannel para a indústria de ciências da vida e farmacêutica. Combina planejamento estratégico orientado por dados, análises baseadas em IA/ML (a PINNACLE Planning Suite) e serviços de mídia AOR para impulsionar o engajamento de pagadores e HCP, ativação de pacientes e otimização de gastos promocionais. A empresa se posiciona como uma extensão das equipes de marca, enfatizando o desempenho mensurável, a otimização de orçamento e campanhas omnichannel integradas para alcançar resultados de negócios.

Descrição

• The IT Operations Manager acts as the execution engine for enterprise technology, translating strategy into action. • This role serves as the critical bridge between leadership, internal teams, and external IT partners, ensuring that technology initiatives are delivered reliably and consistently, aligned with business priorities. • Own day-to-day coordination of IT initiatives and roadmap execution. • Ensure all technology work is delivered with clear ownership, defined timelines, and measurable outcomes across internal teams and vendors. • Proactively surface and resolve delivery blockers, eliminating delays and maintaining forward momentum across all initiatives. • Support enterprise capabilities across IT & Security tools, Microsoft environment, and system integrations.

🎯 Requisitos

• 5–7 years of progressive experience in IT operations, systems management, or technology program execution • Proven track record managing or coordinating external IT vendors, MSPs, or third-party partners • Experience driving cross-functional technology initiatives across multiple teams and stakeholders • Hands-on experience working with enterprise systems such as Microsoft 365, collaboration tools, and integration platforms • Demonstrated ability to track and deliver initiatives on time in fast-paced, multi-system environments. • Bachelor's degree in Information Technology, Computer Science, Business, or a related field preferred. • Relevant Microsoft certifications in Microsoft 365, Azure or security domains are a plus, demonstrating familiarity with enterprise platforms, system administration, and governance best practices.

🏖️ Benefícios

• Candidate willing to travel Domestic and International as needed.