Senior Account Director

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🕒 Setembro 15

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟠 Sênior

🧑‍💼 Executivo de Contas

👻 Score fantasma 11%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Underscore Marketing

Underscore Marketing

51 - 200 funcionários

Fundada em 2002

📣 Marketing

💊 Farmacêutico

☁️ SaaS

Marketing • Pharmaceuticals • SaaS

Underscore Marketing é uma agência de marketing focada em resultados, especializada em estratégias promocionais e mídia omnichannel para a indústria de ciências da vida e farmacêutica. Combina planejamento estratégico orientado por dados, análises baseadas em IA/ML (a PINNACLE Planning Suite) e serviços de mídia AOR para impulsionar o engajamento de pagadores e HCP, ativação de pacientes e otimização de gastos promocionais. A empresa se posiciona como uma extensão das equipes de marca, enfatizando o desempenho mensurável, a otimização de orçamento e campanhas omnichannel integradas para alcançar resultados de negócios.

Descrição

• Lead strategic direction and account planning across a portfolio of large, complex accounts • Develop deep understanding of client business, industry landscape, and performance drivers • Align agency work with client objectives and measurable business impact • Identify risks and opportunities and adjust strategies to evolving client needs • Drive profitable growth and retention through account stewardship • Own scope intent, commercial framing, pricing alignment, growth opportunities, and financial stewardship with PM and Finance • Lead organic growth opportunities, service expansion, and deeper client engagement • Build and maintain senior-level client relationships • Serve as strategic consultant and provide proactive, insight-driven guidance • Lead client feedback processes and improve satisfaction and partnership quality • Lead and align cross-functional teams to deliver end-to-end solutions • Translate client goals and scope expectations for internal teams and align with delivery planning and workflow governance • Guide onboarding of new clients • Lead, mentor, and develop a high-performing team • Set outcome-based goals and manage performance • Provide coaching, feedback, and development opportunities • Support hiring and onboarding of talent • Contribute to new business research, strategy, and pitch support

🎯 Requisitos

• 8–12 years of experience in account management or a strategic client-facing role (agency experience preferred) • Demonstrated success leading, growing, and retaining client accounts • 6+ years of people management experience • Experience working in cross-functional environments within marketing, advertising, media, or communications • Experience in media and/or research is a plus • Strong strategic thinking and ability to translate client needs into actionable plans • Deep understanding of client business, industry dynamics, and marketing performance drivers • Expertise in account planning, financial management, and forecasting • Proven ability to drive organic growth and expand service offerings • Advanced relationship-building and client advisory skills • Strong leadership capabilities with experience managing and developing teams • Cross-functional knowledge across media, creative, analytics, operations, and finance • Excellent communication, problem-solving, and decision-making skills • Results-oriented mindset with ability to manage complexity and change • Submit a resume and brief note outlining healthcare or media experience

🏖️ Benefícios

• Dynamic environment where ideas matter, growth is supported, and work helps elevate healthcare brands • Collaborative environment • Equal employment opportunities • Opportunity to work with media, strategy, and omnichannel analytics experts

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