Senior Strategic Partnerships Manager

🕒 Maio 15

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $113.000 - $130.000 / ano

⏰ Tempo Integral

🟠 Sênior

💰 Gerente de Contas

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Updater

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 2010

👥 B2C

🏢 Corporativo

🏪 Marketplace

💰 $215.000.000 Debt Financing em 2022-05

B2C • Enterprise • Marketplace

A Updater é uma empresa que fornece um conjunto abrangente de ferramentas e serviços para simplificar o processo de mudança para indivíduos e empresas. Sua plataforma ajuda os usuários a organizar sua mudança configurando lembretes, acessando listas de verificação e adquirindo os serviços necessários, como internet, TV, serviços públicos e seguros. A Updater colabora com empresas de mudança, agentes imobiliários e gestores de propriedades multifamiliares para garantir uma experiência tranquila para os usuários. Eles oferecem um marketplace único para produtos e serviços relacionados à mudança, permitindo que as empresas integrem as ferramentas da Updater para aprimorar sua oferta. A Updater visa reduzir o estresse associado à mudança e tornar o processo o mais suave possível.

Descrição

• Serve as the primary point of contact for a portfolio of regional accounts, managing regular communication, resolving operational hurdles, and maintaining long-term partner satisfaction. • Monitor and analyze partner KPIs, including sales volume, conversion rates, revenue, and margins. Prepare and present monthly performance recaps, assist in high-level business reviews, and act in a support role for leadership on the company's largest accounts. • Manage the technical and marketing 'buyflow' for partners. This includes auditing digital customer journeys, ensuring API integrations are functioning correctly, and verifying that compliance and partner brand guidelines are met. • Utilize testing to identify opportunities to improve partner performance within the Updater ecosystem. • Proactively identify opportunities to increase average revenue per order (ARPO) by evolving partner compensation and commission structures. Help to facilitate negotiations for incremental incentives linked to high-value product tiers and premium service adoptions. • Handle the administrative lifecycle of partnerships, including tracking contract amendments, managing commission reconciliation, and coordinating with internal legal and compliance teams for industry-specific regulatory requirements.

🎯 Requisitos

• 5+ years of experience in account management, partnerships, or business operations including direct experience with large national or regional companies in telecommunications, home service providers and/or utility companies. • Proficiency in data analysis and visualization tools to track performance trends and build sales forecasts (e.g. Looker or similar business intelligence tools). • Strong ability to manage complex checklists and technical requirements for digital integrations. • Excellent written and verbal communication skills; comfortable presenting data-driven insights to mid-level and senior stakeholders. • Proven ability to effectively manage multiple partners and internal cross-functional projects simultaneously. • Demonstrates a strong ownership mindset with a bias toward action—proactively identifying opportunities, taking initiative, and driving results end-to-end.

🏖️ Benefícios

• Medical, Dental, and Vision Insurance • Flexible PTO • 13 paid company holidays annually • Updater Stock Options • 401(k) with employer match • Wellbeing Subsidy • One Medical membership • Virtual on-demand healthcare through Teladoc and Talkspace • Flexible spending account (FSA) • Health savings account (HSA) • Supplemental Short & Long Term Disability Insurance • Supplemental Life Insurance • Paid Parental Leave