Strategic Inside Sales Representative

🕒 Ontem

⛰️ Colorado, Washington – Remoto

⛰️ Colorado – Remote ☕ Washington – Remote

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

🧑‍💼 Executivo de Contas

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UserTesting

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

Fundada em 2007

☁️ SaaS

🏢 Corporativo

🤝 B2B

💰 Grant em 2020-11

SaaS • Enterprise • B2B

UserTesting é uma plataforma abrangente que permite às empresas receber feedback rápido e acionável sobre seus produtos, sites e experiências do cliente. Ao aproveitar insights humanos, a UserTesting permite que as equipes criem melhores experiências de usuário, aperfeiçoem suas estratégias de marketing e aprimorem a gestão de produtos através de um profundo entendimento dos comportamentos dos clientes. Com vários serviços e soluções focados em design UX e experiência do cliente, a UserTesting se destaca como líder em pesquisa de usuários, capacitando as empresas a inovar mais rapidamente e reduzir os custos de desenvolvimento, ao mesmo tempo em que maximiza a satisfação do cliente.

Descrição

• Manage a portfolio of sub-accounts through structured cadence management and scaled touchpoints (nurture emails and targeted calls). • Own the full renewal cycle — from early engagement and value validation through negotiation, close, and on-time signature. • Meet and exceed quarterly and annual targets (Based on GAD quota by account) through a combination of expansion and upsell opportunities, partnered with the GAD. • Partner with the GAD to own the full sales cycle—from prospecting, discovery, and demo to negotiation and close—using the MEDDPICC methodology. • Proactively develop proposals in partnership with the GAD that demonstrate ROI and justify expanded platform adoption. • Partner with GAD and lead the sub-account renewal process—including proactive engagement, value validation, negotiation, and on-time signature—to maximize retention and minimize churn. • Partner with internal teams (Deal Desk, Finance, Legal, and Revenue Operations) to ensure smooth deal execution. • Maintain disciplined pipeline management and forecasting accuracy in Salesforce and Gong. • Continuously improve outreach efficiency using automation, data insights, and scaled playbooks. • Engage regularly with customers to uncover new opportunities, drive adoption, and secure renewals. • Develop and execute account-based strategies to expand UserTesting’s footprint within your territory.

🎯 Requisitos

• 2–4 years of B2B SaaS sales or account-management experience with a record of exceeding targets. • Proven ability to manage a large book of business while balancing retention and growth objectives. • Strong pipeline generation and qualification skills—you’re confident owning every stage of the sales process. • Experience leading renewals, driving customer retention strategies, and managing a high-volume book of business. • Familiarity with MEDDPICC, Salesforce, and Gong. • Excellent communication, presentation, and negotiation skills. • High drive, organizational discipline, and a passion for customer success in a fast-paced, high-growth environment. • Collaborative mindset, but comfortable being fully accountable for your own territory and quota.

🏖️ Benefícios

• Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. • Accommodations for candidates requiring them during the interview process.