Director, Strategic Customer Development – NORAM

🕒 Outubro 14

💵 $171.833 - $243.289 / ano

⏰ Tempo Integral

🔴 Especialista

👔 Diretor

🗣️🇺🇸🇬🇧 Inglês obrigatório

De onde vem esta vaga

Publicada na página de carreiras da US Pharmacopeia ↗página de carreiras da US Pharmacopeia, não em um site de vagas

Vista pela primeira vez pelo Remote Rocketship Outubro 14

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Logo of US Pharmacopeia

US Pharmacopeia

1001 - 5000 funcionários

Fundada em 1820

🏥 Saúde

📦 Logística

💼 Consultoria

Healthcare • Logistics • Consulting

A US Pharmacopeia é uma organização científica sem fins lucrativos que desenvolve e publica padrões públicos de qualidade, materiais de referência e orientações analíticas para medicamentos, suplementos alimentares e ingredientes alimentícios, visando proteger a segurança dos pacientes e consumidores em todo o mundo. A USP fornece mais de 7. 000 padrões de referência, programas de verificação e auditoria, treinamento e orientação técnica (incluindo para biológicos, terapias genéticas e impurezas), além de ferramentas baseadas em dados para fortalecer as cadeias de suprimento de medicamentos e a previsibilidade regulatória.

Descrição

• Lead commercial strategy execution for USP's portfolio of standards in North America • Drive revenue and unit growth, expand market presence, and accelerate USP's impact across the North American pharmaceutical industry • Oversee sales operations and distribution channels across North America • Lead a geographically dispersed sales team and foster senior-level customer relationships • Create and execute strategic account plans and support or lead multi-year supply agreement negotiations • Identify opportunities in emerging therapeutic areas and high-growth markets • Create user forums, quality hours, workshops, and webinars with Scientific Affairs, Science Leads, and Regulatory Affairs • Build partnerships with regional distributors through training, shared resources, and joint customer engagement • Represent USP at industry conferences, trade associations, and professional forums • Use Salesforce CRM and data analytics to manage the sales pipeline and track business performance • Analyze sales data and provide monthly and quarterly business reviews to USP leadership • Monitor industry trends, regulatory dynamics, and competitive developments • Lead and develop a regional sales team of 6 Strategic Customer Development managers, 2 Inside Sales Account managers, and 1 Sales Development Associate • Collaborate with Scientific Affairs, Customer Service, Technical Service, Pricing, Finance, and Marketing • Travel up to 60% to engage customers, support regional team members, and expand USP's presence • Define and execute North America commercial strategy, annual priorities, operating objectives, and performance measures • Advise the Vice President on commercial growth opportunities and organizational effectiveness • Oversee territory alignment, customer segmentation, and resource allocation across the region

🎯 Requisitos

• 10+ years of experience in Sales • At least 5 years of progressive sales leadership experience • 5+ years of people management experience • Bachelor's degree in a life sciences discipline, preferably analytical chemistry, biochemistry, biology, or biotechnology • Experience using a CRM platform, preferably Salesforce, and a data analytical platform such as Tableau • Proven track record of driving revenue growth, consistently achieving sales targets, and leading a geographically dispersed sales team • Deep understanding of the pharmaceutical market, customer needs, and commercial dynamics • Strong problem-solving skills with a customer-centric approach • Strong relationship-building and ability to influence senior decision-makers across global organizations • Proficiency with Tableau or similar data analytical platform and Salesforce or similar CRM • Excellent interpersonal, presentation, and communication skills • Ability to work well with diverse employees and customers • Primary residence in MD, VA, WV, DC, PA, MI, KS, FL, NC, IL, or MN, or in Canada • Ability to travel domestically up to 60% of the time • Master's degree, MBA, pharmaceutical sciences/business training, regulatory/clinical development/quality assurance/GMP experience, and an existing North American pharmaceutical network are preferred or desired

🏖️ Benefícios

• Company-paid time off • Comprehensive healthcare options • Retirement savings • Reasonable accommodations for individuals with disabilities • Mentorship, professional development, and leadership opportunities • Training in equitable management practices and tools • Target annual bonus (varies based on level of role)

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