Director of Account Management – Supply Chain

🕒 Junho 27

🏈 Ohio – Remoto

🏈 Ohio – Remote

⏰ Tempo Integral

🔴 Especialista

💰 Gerente de Contas

👻 Score fantasma 64%

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Vantage Point Logistics

SiteLinkedInTodas as Vagas

1 - 10 funcionários

Fundada em 2021

📦 Logística

🚗 Transporte

Logistics • Transport

A Vantage Point Logistics é uma corretora de frete e fornecedora de logística, com experiência, que opera na América do Norte. A Vantage Point Logistics foi estabelecida para atender nossa base principal de clientes, fornecendo soluções de transporte de qualidade com transportadoras estabelecidas.

Descrição

• Drive customer success, revenue growth, account retention, and operational excellence across an established portfolio of healthcare supply chain customers • Lead and develop a high-performing account management team focused on exceptional customer experiences • Create scalable processes and systems supporting long-term business growth • Develop, track, and report KPIs related to customer satisfaction, retention, account expansion, and revenue growth • Manage internal and external escalations with senior leadership and C-suite executives to drive successful resolutions • Create and execute a roadmap for processes, technologies, and tools that improve efficiency, reduce execution risk, and enable team scalability • Influence and collaborate with cross-functional teams on strategic initiatives • Anticipate risks, identify opportunities, and develop proactive plans • Analyze customer performance, financial data, and market trends to inform business decisions and growth strategies • Contribute to initiatives supporting company growth objectives

🎯 Requisitos

• Bachelor's degree in Business, Supply Chain Management, Healthcare Administration, or a related field; equivalent experience may be considered • 10+ years of progressive experience in account management, customer success, sales leadership, or related customer-facing leadership roles • Prior professional experience calling on and working directly with hospital supply chain departments • Demonstrated experience leading, coaching, and developing high-performing teams • Experience managing executive-level customer relationships within healthcare organizations • Proven success driving customer retention, account expansion, and revenue growth • Strong analytical skills with the ability to interpret financial data, identify trends, and develop actionable growth strategies • Experience implementing technologies and tools that improve team productivity and scalability • Excellent written, verbal, presentation, negotiation, and problem-solving skills • Ability to influence cross-functional stakeholders in complex, matrixed environments • Skilled at navigating challenging situations involving multiple stakeholders and competing priorities

🏖️ Benefícios

• Unlimited Time Off (UTO) policy for full time employees • 10 company-paid holidays and 3 floating holidays each full calendar year • Free in office Snacks and Drinks • Medical, prescription drug, dental, and vision plans with multiple options to fit individual and family needs • Medical plan–aligned wellness programs • $500 annual Wellness Reimbursement • Confidential Employee Assistance Program (EAP) support and resources for mental health, financial guidance, and life challenges • 401(k) plan with a 50% employer match up to 6%, fully vested on day one • Company-paid life insurance, with optional voluntary coverage available for employees and eligible dependents • Short- and long-term disability insurance • Accident insurance • Hospital indemnity insurance • Critical illness insurance • Legal insurance • Identity theft insurance • Pet insurance • Paid Parental Leave program