Technical Lead Manager, Forward Deployed Engineering

🕒 Outubro 5

🏄 California – Remoto

🏄 California – Remote

⏰ Tempo Integral

🟠 Sênior

🧑‍💻 Engenheiro Full-stack

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Veeam Software

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2006

💼 Consultoria

📦 Logística

☁️ SaaS

💰 $500.000.000 Private Equity Round em 2019-01

Consulting • Logistics • SaaS

A Veeam Software é líder global em resiliência e proteção de dados, oferecendo software de proteção de dados autogerenciável para ambientes híbridos e multi-cloud. Sua Veeam Data Platform oferece soluções abrangentes para backup, recuperação e segurança de dados, com princípios de confiança zero e ferramentas impulsionadas por inteligência artificial para inteligência de dados. As ofertas da Veeam incluem serviços de backup e armazenamento seguros para plataformas como Microsoft 365, AWS e Google Cloud, suportando cargas de trabalho diversas, incluindo ambientes virtuais, físicos e SaaS. Com uma reputação de inovação e confiança do cliente, a Veeam atende a uma ampla gama de indústrias, garantindo resiliência de dados contra interrupções, como ataques de ransomware. Suas soluções permitem que as empresas alcancem liberdade de dados, armazenamento seguro e gestão eficiente, reforçando sua posição como um dos principais fornecedores de software de backup e recuperação empresarial em todo o mundo.

Descrição

• Lead and grow a team of Forward Deployed Engineers through hiring, onboarding, coaching, performance management, and career development • Own delivery across a portfolio of enterprise accounts, including planning, milestones, risks, timelines, and customer outcomes • Balance team workload and account assignments based on skills, capacity, customer needs, and growth opportunities • Establish operating rhythms for status updates, delivery tracking, risk management, and early escalation • Manage expectations with executive and technical customer stakeholders • Review solution architecture, guide complex technical decisions, and resolve escalations • Support deployments across cloud, hybrid, and on-premises environments, including Kubernetes, containers, Linux, and cloud infrastructure • Establish technical standards, reusable patterns, and delivery playbooks • Champion AI-forward workflows, reusable tools, and automation • Partner with Sales Engineering, Account Executives, Product, Engineering, Customer Success, and Professional Services on pursuits, escalations, roadmap feedback, and customer delivery • Share field learnings with Product and Engineering to improve the platform and FDE operations

🎯 Requisitos

• 8–12+ years of experience in technical, customer-facing delivery roles, such as forward-deployed engineering, solutions engineering, platform engineering, or technical consulting • Experience managing engineers or technical delivery teams, including hiring, coaching, performance management, and career development • Strong program and delivery management skills, including managing multiple customer accounts, timelines, risks, and priorities simultaneously • Strong communication skills with executives, business leaders, engineers, and internal teams • Technical depth in deployment and infrastructure, including Kubernetes, containers, Linux, cloud platforms, and hybrid environments • Ability to review technical architecture, understand systems and code, challenge assumptions, and support strong technical decisions • Experience leading customer escalations • Experience using AI-native tools, automation, and modern engineering workflows • Working knowledge of data security, privacy, governance, or regulatory topics across enterprise environments • High-ownership mindset with ability to build trust, create structure, and drive outcomes • Bonus: Experience with DSPM, CSPM, DLP, data governance, privacy platforms, or related security domains • Bonus: Experience leading forward-deployed, professional services, solutions delivery, or technical consulting teams at enterprise scale • Bonus: Familiarity with GDPR, SOC 2, or ISO 27001 • Bonus: Experience using delivery or project management tools • Bonus: Experience working in fast-paced, high-growth, geographically distributed teams

🏖️ Benefícios

• Unlimited paid time off • 12 paid holidays, including 4 global VeeaMe Days for self-care • 24 paid volunteer hours annually through Veeam Cares • Paid parental leave: 8 weeks for all parents, 16 weeks for birthing parents • Medical, dental, and vision coverage starting on your first day • Mental health support, therapy sessions, and digital wellness tools via the Employee Assistance Program • 401(k) retirement plan with company matching contributions • Fertility, adoption, and surrogacy support through Maven • AirVet: 24/7 virtual veterinary care at no cost • Legal services, identity protection, and supplemental health insurance options • Tax-advantaged spending accounts for healthcare, dependent care, and commuting • Learning and growth opportunities through LinkedIn Learning, O’Reilly, mentoring, workshops, and learning events such as the annual Global Day of Learning

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